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Hyundai of Metairie
- Automotive
- Metairie, LA
About this business
Location details
5969 Veterans Memorial Blvd, Metairie, LA, 70003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Yesterday was another example of how poorly Hyundai of Metairie handles its customers. I specifically dealt with Caralnn, the account manager, and the entire situation left me frustrated, unheard, and without my car. After repeated issues, I went into the dealership expecting resolution. Instead, Caralnn left for the day and went home without even making sure I got my car back. Imagine being a paying customer, having already spent hard-earned money for services that should’ve been done correctly the first time, and then watc... read more
We were in the market for a new SUV and had a lot of options we were considering. Mr bankston helped us with our search and he was incredibly friendly, accommodating, and understanding. I would recommend him to anybody who is in the market for a Hyundai
Three "messages" sent to service department today and still no answer. It's 4:36. I needed my car to do other things. I have no idea why it would take from 7 a.m. to 4:36 and still no one has contacted me. Just try and get yourself a human on the phone. I have been going to this outfit before under Hyundai of Metairie and I was in and out within a couple of hours at the most. I will never buy a car from this place and this is the last effort at getting service from this place.
I'm giving this review 5 stars because it is an ongoing story and the end still has the opportunity to be a good one. Firstly, I'm going on the record to say. . . "I hate codes and sensors." I dropped my car (2017 Hyundai Santa Fe Sport) off At Hyundai of Metairie on July 16, 2025. Since then, I've gotten 3 calls back from the service rep, and was given 3 different issues, that "it could be." I was also told that the mechanic is working with the Techline Team to find answers, as well. I'm happy that Hyundai is, at least, sta... read more
Frequently asked questions about Hyundai of Metairie
How is Hyundai of Metairie rated?
Hyundai of Metairie has a 4.2 star rating with 900 reviews.
When is Hyundai of Metairie open?
Hyundai of Metairie is open now. It will close at 8:00 p.m.
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