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Hyundai of Louisville

4.2

About this business

Location details

6633 Dixie Hwy, Louisville, KY, 40258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.258 reviews
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Jenn's profile image
Jenn 
2 months ago

Everyone was very friendly. No crazy sales tactics 

Lloyd's profile image
Lloyd 
2 months ago

They were great to deal with, but I decided to not make a purchase at this time. They were very understanding and I will kept them in mind when I do plan on purchasing again. Top notch. 

Business response:

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

KEVIN's profile image
KEVIN 
3 months ago

Great deals 

Business response:

Thank you for choosing Keyes Hyundai of Mission Hills, Kevin! We appreciate your business and are here if you need anything else! 

Rachael's profile image
Rachael 
3 months ago

Really bad experience. Went for a test drive, the man helping me knew nothing about the car and couldn’t answer my questions, still, he was nice enough and I knew enough about the car to see this as a good deal. I went to see an estimate, they ran my credit without informing me which I did not at all appreciate, they made an offer, then another offer, finally I was about to accept when they stop everything, and tell me the car’s already been sold. They try to tell me I can buy out the other purchaser for something like $9000... read more

Business response:

Hi Rachael, I apologize for the back and forth and lack of communication throughout the deal. It’s important for us to be transparent, especially when it comes to checking your credit and knowing the status of the vehicle. I’d be happy to speak with you about this in further detail so I can address this with my team, thank you. Evan Hoffman - General Manager - 818-722-7650 - evanhoffman@lithia.com 

Steve's profile image
Steve 
3 months ago

Good contact 

Business response:

Hi Steve, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. 

Adam's profile image
Adam 
3 months ago

Told them I was interested was waiting on the car to pass inspection and get cleaned. Floormats were dirty. There was a bag of food in the back, mascara in the car and stickers stuck to the dash. It would’ve taken 10 minutes to just do a once over when it came in but somebody bought it right after I looked at it before detailing or inspection. Salesman was nice. Not motivated but nice. 

Business response:

Thank you for sharing your experience with us, Adam. I appreciate your feedback regarding the vehicle's cleanliness and the inspection process. Your concerns about the condition of the car are noted, and we strive to maintain high standards at Elgin Hyundai. If you have any further comments or would like to discuss this matter, please feel free to reach out to me. We value your input and hope to provide a better experience in the future. Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226. 

GuruD1LT9D's profile image
GuruD1LT9D 
3 months ago

I contacted this dealership about a car and they were very nice and tried to help me anyway they could even though I never bought a car I would recommend them to anyone thanks for your service lake Norman Hyundai. 

Business response:

Hello, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! 

GuruYN6Z4's profile image
GuruYN6Z4 
3 months ago

Very helpful and easy to communicate with over phone and text. 

Jacob's profile image
Jacob 
3 months ago

Richard was awesome!! And we came up with a plan!!! 

Frequently asked questions about Hyundai of Louisville

How is Hyundai of Louisville rated?

Hyundai of Louisville has a 4.2 star rating with 58 reviews. 

When is Hyundai of Louisville open?

Hyundai of Louisville is closed now. It will open at 9:00 a.m. 

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