This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hyundai of Louisville
- Car Dealers
- Louisville, KY
About this business
Location details
6633 Dixie Hwy, Louisville, KY, 40258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Car was shown as having 10k miles on it, instead it had 17k and they corrected it online after I tested it on the road. Also, carfax showed 1 owner but it never showed an oil change being done on the car until 10053 miles (crazy). Also, from June 23 to October 24 the car had only 1 mile done accoriding to carfax. A lot of mismatching and their product specialist could not explain as to how and why. I left the moment he could not say a thing about it.
Business response:
Thank you for sharing your experience with us. At Elgin Hyundai, we strive for transparency and accuracy in all our listings and interactions. Your feedback is invaluable, and I encourage you to contact me directly so I can address these issues more thoroughly. Thank you again for your insights. Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Stopped responding to my inquiries, then cargurus sent out message that one of the vehicles I had saved had been sold!!!! Yeah, thanks Lyle Richardson for getting back to me.
Great fallow up
Business response:
Thanks for the 5-star review, Chris! We enjoyed working with you at Keyes Hyundai of Mission Hills!
When I made initial inquiry I received a call immediately. Questions were answered and I was given time to review information received. Received a follow-up call a week later and spoke with Danielle who verified everything I was wanting with pictures and history on vehicle as I was purchasing vehicle from out of state. Everything was agreeded upon and I put a payment to hold the vehicle until I flew out to make final purchase. Once we arrived we were greeting kindly by receptionist. Finally met Danielle who was very professi... read more
Business response:
Thank you for reaching out to us and congrats on your new vehicle. It's a pleasure to see our team did a great job getting you into the vehicle you deserved and you drove home happy. Welcome to the family and we hope to see you here at your first service visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
The easiest process in the world, most taking place over the phone, then just 2 hours test driving, proving insurance, signing paper work, none of which were any hassle at all.
They responded to my inquiry. Showed me other vehicles when it was discovered the one I was interested in was being bought. Good follow up as well.
They're very helpful and responded to my messages almost immediately
Got a response next day. I purchased the car the following week. No regrets! Love the car!
Business response:
Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Nathaniel and Chris were very easy to deal with and made the buying process easy. Great communication!
Frequently asked questions about Hyundai of Louisville
How is Hyundai of Louisville rated?
Hyundai of Louisville has a 4.2 star rating with 58 reviews.
When is Hyundai of Louisville open?
Hyundai of Louisville is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com