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Hyundai of Louisville
- Car Dealers
- Louisville, KY
About this business
We service all makes and models. OEM parts in stock and many after market accessories available. Seller of new Hyundai, Genesis, Certified Pre-Owned vehicles & hundreds of used cars, trucks and SUVs. Used Car Lifetime Limited Powertrain Warranty FREE on vehicles over $10,000. New Hyundai vehicles comes with Hyundai Complimentary Maintenance and America's Best Warranty. America's Best Warranty is a 10-Year/ 100,000 miles Powertrain Warranty. See website for details on all included warranties.
Location details
6633 Dixie Hwy, Louisville, KY, 40258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
BEWARE... Hyundai of Louisville has no scruples or business ethics!! First, they need to hire people that actually have a moral compass. Then, they need to put processes and procedures in place to keep track of used cars with an active purchase order/agreement.
Business response:
Hi Lynnette, we are sorry to hear you had a negative experience. We do apologize for the situation and it does looks like a team member did ask if you would like to hold the car with a deposit which was declined. It is rare, but it looks like without the deposit we were not able to hold your vehicle until your paperwork was completed. We understand this is frustrating, but do hope if you are interested in another vehicle we are able to assist you. Thank you.
Don’t even waste your time going there. Was told a Ford truck on the lot was in great shape with no issues. Drove 4 total hours to find out it needed a whole new engine. Complete waste of my time
Business response:
Dylan Harris -We are sorry that you feel you were mislead about the condition of the vehicle. The truck you were interested in had nearly 300,000 miles on it, and it should have been made very clear it was as-is and may need work simply based on age and mileage. We completely understand that you wasted time coming to our place. Please message us your address so that we may send you a gift card to cover the cost of your gas. Thank you.
just now I needed a car fast mine was on its last leg. I tried to buy a 2011 elantra. They said my credit was good. But the interest rate on loan was high. They tried to upsell me saying I could buy a 2018 sonata at a better rate. Sales manager called me. Trying the upsell. I asked what my interest rate on loan was and if he had the car looked at like I had asked.He said he would call back in 10 minutes. I never heard from him again. I text the salesman told him I really wanted the elantra. Still no reply. This is not a way ... read more
Business response:
Hi Dale, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation and someone should have reached out. We do hope we were able to work out a resolution with you. Thank you.
RecommendedGreat staff. no pressure sales. I have always hated the car buying experience until I went here.
Business response:
We are happy to hear you had a great experience! Thank you for your recommendation!
It seriously lacks customer service. I regret walking in that dealership. We purchased the vehicle because it is what we were looking for, but it has been the worse experience. The most positive was Eric the salesman who was very cordial and respectful. Herman made an effort to smooth things, but it was late to change my opinion. David is the financial guy and all he cares about is to make sure you sign the papers. He has no regard for your time and lacks customer service. I cannot recommend this place to anyone, it is not w... read more
Business response:
Hi Clara, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation and will reach out once we have more details. Thank you.
Hyundai of Louisville is very professional and made my car buying experience simple. The Sales Associate and Management were very knowledgeable from picking out my car to the financing of my vehicle. I highly recommend Hyundai of Louisville.
Business response:
We are happy to hear you had a great experience. Thank you for your recommendation!
The best dealer ever and good prices.👍💯
Love Hyundai of Louisville! The car buying experience in 2019 was great but the service department is what keeps me coming back. I admit, I’m a tough one to keep happy but they always rise to the occasion.
Business response:
We are happy to always be of service! Thank you for your recommendation!
Just purchased a 2020 Hyundai Sonata with Carlos Cifuentes. He was professional, courteous, patient and knowledgeable. It was a pleasure doing business with Mr. Cifuentes. I highly recommend him!
Business response:
Congratulations on your new vehicle, Miguel! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about Hyundai of Louisville
How is Hyundai of Louisville rated?
Hyundai of Louisville has a 4.3 star rating with 1,554 reviews.
When is Hyundai of Louisville open?
Hyundai of Louisville is closed now. It will open tomorrow at 9:00 a.m.
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