Hyatt House Sterling/Dulles Airport-North

Johnnie Siler 

on Google

3 weeks ago

Horrible breakfast. Looked like a kindergarten had went through it with their hands. Kids running up and down the hallways. Definitely not what's described in the brochure. Honestly wouldn't recommend it. Coffee tasted a week old. Dissatisfied. 👎🏻 

Bilel Aydi 

on Google

3 weeks ago

Excellent service! Karen in the front office helped me to reschedule/postpone my award reservation for the following night as my parents' original flight got canceled. This wasn’t possible on my end as I will be losing my points. 

Lauren Burns 

on Google

a month ago

They charge for parking which is not standard for area hotels. And they cannot simply add the parking charge to the bill like any other hotel. You have to scan a QR code and enter all your information (which I suspect they sell) to a third party. Very time consuming, it’s basically like creating a whole new account. At the desk. During check in. In my case it was 1am and I was very tired. Total hassle. Also, breakfast ends early at 9:30. Most hotels serve breakfast till 10 at least. This early end time is not posted anywhere... read more

T Roberts 

on Google

a month ago

Rooms are clean and comfortable, and service at the front desk was very friendly across three shifts. We met the general manager who was very nice as well. What ruined it for us was being charged $11/night for parking. This is suburban location with a surface parking lot off of a highway - not a downtown business district. And whoever is moderating these reviews told another reviewer that the parking charge is added to "maintain the lot". That's disgusting. Why not also add additional $11 charges to the room, the breakfast, ... read more