Hyatt House Louisville - East

J e n n i f e r 

on Google

a week ago

I’ve stayed at a lot of hotels over the years, and I can honestly say I’ve never experienced this level of hospitality. From the moment I walked in, DJ greeted me with such genuine kindness and enthusiasm. You can tell he truly loves what he does and takes pride in making every guest’s stay exceptional. He even took the time to handwrite a list of his favorite local coffee shops and restaurants, which was such a thoughtful touch. The hotel itself was just as impressive—a great-sized gym with everything you need, a cozy room,... read more

Jacqueline Cheng 

on Google

a week ago

Really enjoyed our stay here. Rooms are clean and spacious, customer service is amazing. The hotel was in a good/safe and convenient area. Free breakfast included had great variety of food, not a typical "continental free breakfast" other hotels offer. Kitchen staff all very nice and polite. The shower pressure was surprisingly great. Thank you to the staff for a wonderful stay, will definitely come again in the future! 

Steven Bergen 

on Google

a week ago

Housekeeping did not put sheets on my bed and when I told the front desk, I was handed sheets to put on myself. Unacceptable. 

K Humble 

on Google

2 weeks ago

Great experience and we loved our super comfy room! 

Chad Ayers 

on Google

2 weeks ago

Great stay. Was very clean. Team was helpful. For the most part seemed pleasant. Would have loved to see a couple more smiles from the maintenance team. They were doing a good job but maybe didn't realize it, from their leadership. Place was very clean. Breakfast was great every morning!