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HWY 69 Self Storage
- Consumer Services
- Tyler, TX
About this business
Location details
19340 HWY 69 S, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
I’m so disappointed with this storage place. I tried to contact them via phone. Email no response. They have 3 different numbers which I did contact them but no response. Try to call them weekdays office timings weekends as well, but no response. I really don’t know how to contact them. Very poor in Customer Service.
It is not possible to cancel your service after clearing your unit, there is no one who responds to any form of contact, and they continue to charge me hundreds for an empty unit.
I had a very disappointing experience with this storage facility. I reserved and paid for a storage unit online, but when I arrived, I couldn’t access the unit. I tried calling the office multiple times over several days, and no one ever answered the phone or returned my calls. Since I couldn’t reach anyone and had already been charged, I had no choice but to dispute the charge with my bank. It’s frustrating that they accepted my payment but provided no customer support when I needed help accessing the unit. I would not reco... read more
Can’t get in contact with anyone here
Awful communication, they emailed us Wednesday (9/17/25) saying that they were cutting everyone’s locks off to install a new Bluetooth lock on every unit this week (9/19/25, 2 day notice). This system is controlled by cell phone that you can share codes to, the owner also has access to anyone’s unit (but it’s safe because they’ll notify you beforehand asking for permission…). We drove 4 hours to find them working on our unit with the doors wide open, and the workers installing these new locks. Some storage units had their be... read more
Frequently asked questions about HWY 69 Self Storage
How is HWY 69 Self Storage rated?
HWY 69 Self Storage has a 3.7 star rating with 22 reviews.
When is HWY 69 Self Storage open?
HWY 69 Self Storage is open now. It will close at 10:00 p.m.
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