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Huntley Ford
- Car Dealers
- Huntley, IL
About this business
Huntley Ford is committed to fulfill the transportation, service and financial needs of our public, private, and commercial customers. Our mission is to constantly improve the quality of our products and services… to build and strengthen relationships of mutual trust… and to insure long term growth and security of the organization, employees, partners, and customers. n fact, we proudly serve drivers from across Illinois, including West Dundee, Algonquin, Lake in the Hills, Carpentersville, Crystal Lake, Wonder ... read more
Location details
13900 Automall Dr, Huntley, IL, 60142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I purchased a lightly used vehicle from their dealer with low miles, only for it to not start the next morning after purchasing it. I was extremely disappointed in the customer service all throughout the test drive and sale of the vehicle, and once I signed agreeing to the price on the vehicle I felt deserted for the rest of two hours that it took for finance to finish everything. Dealer failed to ailing the vehicle prior to me leaving with it, as they guaranteed they would. The dealer was extremely unprofessional the next d... read more
Found a vehicle online that I wanted to make the trip to go see. Called a half hour before they closed on a Friday to make sure they still had the vehicle before making the trip first thing Saturday morning. Salesman called back 5 min before they closed Fri and told me they sold it but they have a ton of other vehicles just like it to come check out. Seems like such a bait and switch. Not sure the vehicle even exists. Tried calling again Saturday morning and just got the runaround that it's available and to come in and check... read more
Bait and Switch I live Out of State and tried to get an out the door price before I made a trip out to *******. When I called I spoke with an ***** who explained their policy that negations are only done in person, so I asked if I fly out tonight or tomorrow you can negotiate price and he said YES - and closed me on an appointment for that following monday. Excited about the opportunity I took a red eye flight out and got in Sat morning- Huntley Ford is a west ******* suburb $75 over ride and a $125 hotel later I arrive on S... read more
Ive been looking a a car they have for months.Trying to get a couple of simple questions answered was like pulling teeth.This waste of time is frustrating, obviously this car is a bait and switch advertising ploy. The only way they would answer my questions was in person, so I would have to fly in, rent a car and then go through their ringer.The car has a blemish on the Car facts and the wouldnt even let me know what that was.
Just bought a vehicle from Huntley Ford. There was a sale price and agreed to that sales price. Once the signing all the electronic documents on a small tablet. To which I did agree to a set monthly payment. Once home looking over the flash drive. I see the sale price disappeared. Upsell of $2500.00. I did agree to the extra warranty. So they really made out on the bait and switch. Asked for trade in offer to which the low balled by $5000.00 from ***** Blue book offer. I did not trade in. Only thing I did make out on was cro... read more
Be aware- Be knowledgeable- will not negotiate over the phone- serious but fair but came with a True Car price- initial contact- must go in for 1 hour drive Monday- walked out with final $23500 with $3k warranty and dealer financing required after the number -would not take a deposit for us to take look in the day- couple of days/ calls, request us to come back and reiterated do not want to one back with cost higher- again walked out $27000 with dealer financing required as deal needed to make it worth it for them, had a cou... read more
Absolutely terrible service. I was a customer calling from out of the area and they continued to lie and treat me like a complete idiot. I have never had a experience with a dealership like this ever. I suggest to everyone to steer clear of this dealership.
****************. Bait and switch tactics and strong arm and then threaten to cancel a signed deal. Shame on you.
Great people to work with specially when it come to spending a lot of money ***** was able to make this go smooth we are happy with our new Palisade.
Frequently asked questions about Huntley Ford
How is Huntley Ford rated?
Huntley Ford has a 2.7 star rating with 146 reviews.
When is Huntley Ford open?
Huntley Ford is open now. It will close at 9:00 p.m.
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