Huntington Bank

hunter k 

on BBB

a year ago

The first payment attempt never goes through. I pay my loan bill, a verification page shows up, but then then I get a late notice because i apparently didn't pay my bill. I have to go in a second or third time then it finally goes through. The debt collection they use never leaves a voicemail either. 

Nicholas H 

on BBB

a year ago

Absolutely worst bank I've ever had. They lack professionalism, customer service, and respect 

Beth S 

on BBB

a year ago

Horrible customer service! My husband and I are getting ready to travel to multiple states for several weeks. We wanted travel alerts put on our cards because we don't have any other credit debit cards. This is our one main form of payment, and we didn't want the embarrassment or inconvenience of charges being declined and then having to approve them via text message and recharge. My husband called the bank, and a representative helped him right away. He told my husband it was no problem. He asked if he was traveling within ... read more

Reacia L 

on BBB

a year ago

My 88 year old father died recently, I had to have his name removed from joint accounts at a Huntington Branch in University Heights Ohio. I brought in his death certificate. A few days later a hold was placed on the checking account. Someone from the branch called and told me I needed to bring in a power of attorney. I brought that to the branch and the hold remained. We had no way to pay bills, no way to pay aides that assist my mother. I seemed to annoy the branch manager. There was no one I could contact. A weekend witho... read more

scott d 

on BBB

a year ago

Opened a business account. No problems first 3 months. A customer filled out a check wrong and they deducted the returned check 2x instead of one putting the account negative. Went to the bank to straighten it out which they did but then told us corporate closed or account. They have is the account balance minus the pending saying that the pending would be paid. A well later so the pending have been returned unpaid and now we have late payments and fees and they money for the pending has disappeared. They basically stole our... read more

Stacy T 

on BBB

a year ago

DOES THIS BANK EVER RETURN A CALL????? I have left several voicemails and no one there ever returns a call! I am just trying to close my moms accounts…she passed away over 2 years ago (YES 2 YEARS) and I’m still trying to get this done! No one returns calls so I have to go into the bank (which is located in Michigan and I live in Florida) so I have to make trips to Michigan to go into the bank to be told what they need and when I supply them with what they requested then they need more stuff which I again supply them with…th... read more

Brandon J 

on BBB

a year ago

Huntington is closing my account and freezing my money talking about risk, even though I have money. They have penalized me for having money at every junction. I want to sue them. They are costing me a place to live, and food for my children 0/10 

Jeanna N 

on BBB

a year ago

Filed for loan 6/12 and had to continuously get a hold of them to see what was going on. Days later the run around. Hit my credit for nothing. Wouldn’t acknowledge my stipends as a travel nurse. Wells Fargo answered yes the same day. Horrible - closing all my accounts. 

Jenny O 

on BBB

a year ago

I have received several emails regarding mortgage information for another person. At first I thought it was spam but soon realized that it was just an incorrect email. I contacted the representative and let them know several times that it was not me and they needed to correct their information. I was assured this would be corrected. Today I received another email with this couples loan information and bank account information. I do have an account with Huntington and plan to move my accounts elsewhere. I would not want them ... read more