Huntington Bank

Randy B 

on BBB

a year ago

They do not stand behind there own promotions! No one in customer service even can help you with the promotions admitted by there own employees! 

Angela T 

on BBB

a year ago

Negative stars! Run away as fast as you can! Representatives are rude nobody answers questions. The policy's are shady and the advertisement is all fake. They stole my money and made it impossible to use my account without spending hundreds of dollars. How can your account be in the negative when you havent spent a dime. And a hold on a payroll check under 500 is ludicrous. At this point I want my money and to be done with them 

Brian T. 

on BBB

a year ago

Huntington bought my old bank one year ago. My old bank had graces with a checking account which I never bounced a check for years. Huntington promises to cover an overdraft up to 50 dollars and also graces they give are appealing. They say they’ll give me 200 dollars that I can borrow because I have direct deposit. Both of these “ so called” graces have been removed from my account for 3 months now within a year of business. I never bounced and had gotten reimbursed for fee’s always. Never have I paid overdraft fees ever…..... read more

Mary Etta S 

on BBB

a year ago

When I was growing up, my Mom engrained it in me and my brother that Huntington was the bank that would always work with us, regardless of our circumstances. As long as we treated them right in return, they would help us find a way. I have always believed that. When I became an author and was offered a better deal with banking through *** **** **********, I refused and would not give up on my Huntington. Recently, I have struggled miserably after having a health issue. It has placed me on permanent disability. While struggli... read more

Jessica C 

on BBB

a year ago

If I could give this bank zero stars I would. This bank communication suck!!! I opened a account online and al of a sudden couldn't access the account after a day, I then reached out to customer service who stated I would recieve a letter in the mail and if I futher questions go into the branch with a ID. I never received a letter nor any form of communication from anyone notifying me that the account had been closed. I then went in to the branch to open account and was told yes, I see it states you had to come in to open ac... read more

Deb K 

on BBB

a year ago

This bank needs to close and be investigated closely. You are unable to get answers in a timely matter and are continuedly lied too. Case in point is their IRA department - nobody [branch or corporate - even though they had a death certificate] was unable to say if there was beneficiaries listed - needed only a yes or no answer - no names- for the attorney and was told only to take 7-10 days because it had to be researched [are we back in the stone age??] Took almost 1 month to get an answer and that was after almost weekly ... read more

Frances M 

on BBB

a year ago

It's like this, You have a checking account with Huntington, in one week you make a couple purchases. By the end of the week these pending transactions are settled and all is well with your account. Come the next week you either have a check deposited or you make a couple more purchases. All of a sudden those previous weeks pending transactions that were already said and done are suddenly pending again, and your online statement now shows that those previous transactions are only now being deducted from your account. They do... read more

Latasha M 

on BBB

a year ago

I had someone scam me out of a house deposit. My cash app and bank account is linked together. Cash app didn't look into case. Therefore I contacted my bank about situation, they said they would help me. They put the funds back into my account months later cash app lied to the bank investigator saying that the transaction was accurate the lady posing as a landlord blocked me . I reported the woman who scammed me as a scammer. I sent the bank all my proof and now they reversed the charges on me, I'm very disappointed the bank... read more

Shawn H 

on BBB

a year ago

My cell phone broke and I bought a new phone with my debit. They flagged my card for fraud. Did not block the cell phone but blocked my lunch and gas money to get home after workinh 13 hrs. Got into with the managers went in circles could not vlaidate my account because they would only sent the verification code. I cussed out a smart mouth manager and they closed my account which is completely fine. They blocked my number on all customer care lines and I had to go and request my money. Was told corporate is closing my accoun... read more