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Humphrey Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Wilmington, NC
About this business
Location details
11199 US-17, Wilmington, NC, 28411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service and poor workmanship when unit was installed. Home is a little over two years old and they did initial installation without connecting vents properly therefore allowing condensation to build up and create water damage in the guest bedroom. They absolutely shunned it off and were willing to fix it, but of course it would entail a service call….They are only about the money. Highly, highly recommend Fulford. They came the same day and were about half the price of Humphrey.
Mold/Mildew Issues - Express caution! We’ve been dealing with recurring mold growth around our bathroom fans in our new construction home, and our builder confirmed that Humphrey Heating & Air was the HVAC installer. Despite multiple service requests over the last two years, the issue has only worsened. The company installed backflow dampers last year as a supposed fix, but the mold returned, now spreading even more. This year, someone from their team showed up unannounced because they were in a development across the street... read more
Wish I could give 5 stars. Debated between 1-2. After paying $660+ for 2 hours of labor, and being told it would be ANOTHER $100+ service fee to come out and check if the massive leaking seal was supposed to be like that…. I had to leave a review. Also, unit is around 3 years old and they have been out more times than I can count. Asked if it could be a lemon and was shrugged off. Put some quick tape around leak and house is crisp and cool. In the process of hiring new maintenance company. Could not give us a straight answer... read more
Would never consider them for my Heating & Air needs. I was in the process of selling my house and knew it needed new dampers. I inquired on a recommendation and it was about 8 days out on an appointment because they recommended a technician evaluate the system. I'm assuming they are busy and don't have time for a qualified person to make a house call on a free estimate. Wrong thinking on my part. After Humphrey's came I heard nothing from them for 11 days. During this time I had another quote and assumed they were busy or n... read more
Frequently asked questions about Humphrey Heating & Air Conditioning
How is Humphrey Heating & Air Conditioning rated?
Humphrey Heating & Air Conditioning has a 3.5 star rating with 24 reviews.
When is Humphrey Heating & Air Conditioning open?
Humphrey Heating & Air Conditioning is closed now. It will open tomorrow at 9:00 a.m.
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