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Humphrey Heating & Air Conditioning

3.4

About this business

Location details

11199 US-17, Wilmington, NC, 28411, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.427 reviews
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Amanda Ready's profile image
Amanda Ready 
a month ago

To the opperator of this vehicle who blew through a solid red light at 7am this morning passing through holly ridge. I had my 4 children in the car and you quite literally could have killed us all. Good thing I stopped mid green light. Poor representation of the company you work for. You will inevitably hurt somebody if you continue to drive as if you are intoxicated at 7am. Future lawsuit waiting to happen. Hope they have good insurance. 

Amanda Nelson's profile image
Amanda Nelson 
a year ago

Thank you, Glenn for showing up and checking my HVAC unit for me to ensure it was working okay! Communication was great throughout the day and I always feel like I am a valued customer with Humphrey Heating and Air. 

Tom's profile image
Tom 
a year ago

I am extremely disappointed with the service I received. From the beginning, the customer service was dismissive and unhelpful, leaving me feeling like my concerns didn’t matter. When it came to the installation of the air conditioning units, the work was negligent and careless. Not only was the system installed incorrectly, but it also created additional issues that should never have happened had the job been done properly the first time. A company in this line of work should take pride in doing things right and in supporti... read more

Debbie Bannan's profile image
Debbie Bannan 
a year ago

Terrible customer service and poor workmanship when unit was installed. Home is a little over two years old and they did initial installation without connecting vents properly therefore allowing condensation to build up and create water damage in the guest bedroom. They absolutely shunned it off and were willing to fix it, but of course it would entail a service call….They are only about the money. Highly, highly recommend Fulford. They came the same day and were about half the price of Humphrey. 

Matthew Rahtelli's profile image
Matthew Rahtelli 
a year ago

Mold/Mildew Issues - Express caution! We’ve been dealing with recurring mold growth around our bathroom fans in our new construction home, and our builder confirmed that Humphrey Heating & Air was the HVAC installer. Despite multiple service requests over the last two years, the issue has only worsened. The company installed backflow dampers last year as a supposed fix, but the mold returned, now spreading even more. This year, someone from their team showed up unannounced because they were in a development across the street... read more

Frequently asked questions about Humphrey Heating & Air Conditioning

How is Humphrey Heating & Air Conditioning rated?

Humphrey Heating & Air Conditioning has a 3.4 star rating with 27 reviews. 

When is Humphrey Heating & Air Conditioning open?

Humphrey Heating & Air Conditioning is closed now. It will open on Monday at 9:00 a.m. 

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