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Humphrey Heating & Air Conditioning

3.7

About this business

Location details

11199 US-17, Wilmington, NC, 28411, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.723 reviews
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Matthew Rahtelli's profile image
Matthew Rahtelli 
on Google
a week ago

Mold/Mildew Issues - Express caution! We’ve been dealing with recurring mold growth around our bathroom fans in our new construction home, and our builder confirmed that Humphrey Heating & Air was the HVAC installer. Despite multiple service requests over the last two years, the issue has only worsened. The company installed backflow dampers last year as a supposed fix, but the mold returned, now spreading even more. This year, someone from their team showed up unannounced because they were in a development across the street... read more

John Nelson's profile image
John Nelson 
on Google
2 months ago

Wish I could give 5 stars. Debated between 1-2. After paying $660+ for 2 hours of labor, and being told it would be ANOTHER $100+ service fee to come out and check if the massive leaking seal was supposed to be like that…. I had to leave a review. Also, unit is around 3 years old and they have been out more times than I can count. Asked if it could be a lemon and was shrugged off. Put some quick tape around leak and house is crisp and cool. In the process of hiring new maintenance company. Could not give us a straight answer... read more

Jason Barnes's profile image
Jason Barnes 
on Google
a year ago

Would never consider them for my Heating & Air needs. I was in the process of selling my house and knew it needed new dampers. I inquired on a recommendation and it was about 8 days out on an appointment because they recommended a technician evaluate the system. I'm assuming they are busy and don't have time for a qualified person to make a house call on a free estimate. Wrong thinking on my part. After Humphrey's came I heard nothing from them for 11 days. During this time I had another quote and assumed they were busy or n... read more

Mark Libby's profile image
Mark Libby 
on Google
a year ago
Michael Britt's profile image
Michael Britt 
on Google
2 years ago

Do not use this company! Humphery bought the company who installed our 4 new HVAC ($20,000) units. We had an issue with the heat on one of the units when the weather changed and when they came out they found the unit had been mistakenly wired incorrectly. Humphries charged us any way and refused to even discuss the issue on several occasions. Nevertheless we used them again, they charged us an outrageous amout for the next service call and refused to file for warranty coverage with the manufacturer even though we know it wou... read more

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Frequently asked questions about Humphrey Heating & Air Conditioning

How is Humphrey Heating & Air Conditioning rated?

Humphrey Heating & Air Conditioning has a 3.7 star rating with 23 reviews. 

When is Humphrey Heating & Air Conditioning open?

Humphrey Heating & Air Conditioning is closed now. It will open at 9:00 a.m. 

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