Humphrey Heating & AC Inc

Randy Brewer 

on Google

a week ago

We had an appointment from 8am to 10am and was assigned Alex. No show. 11am no show. Called 1130 and he was busy doing something with the vans. Noon called back and canceled our appointment. Called another company. 

Danielle Crump 

on Google

2 weeks ago

Poor customer service, no urgency to resolve an issue they created 

Tom 

on Google

a month ago

Editing my earlier review. STILL a 5. I have had 2 service visits and talked to them on the phone at least twice the past year. Both techs were the most polite and thorough. I knew I wasn't crazy that there was something wrong and they found the issue. The office staff and messaging system are fantastic. I received a text with a photo image of the tech that was en-route. I even got a call from the tech on the way and he arrived in the time-frame he said he would. 

Bryan Ayers 

on Google

3 months ago

We had a technician named Tyler come out, he went above and beyond our expectations, dug up our plumbing line, re-sloped it to code and put the sod back down afterwards. It was done so well, we hardly knew he dug at all. He also replaced a wax ring on one of our toilets, he took before and after photos to help explain what caused the issue. I highly recommend this company, especially their tech. Tyler, he does great work! 

Bobby Norris 

on Google

3 months ago

Came out quickly, charged diagnostic fee and said someone would get back to me on cost to repair or replace. No one got back to me, now a week later. I even called them.