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Hugo's Express Car Wash

4.0

About this business

Location details

5000 Capital Blvd, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.0534 reviews
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Anna Gates's profile image
Anna Gates 
recommend  Recommended
4 years ago

I recommend the car wash but not the haunted car wash. The radio station didn’t work and we only seen a few scary characters at the beginning. Don’t waste your time unless you just want a $20 car wash. 

Vlad Islav's profile image
Vlad Islav 
5 years ago

Been coming here for the past year or so and always bought the highest car cleaning package deal but no more. I would always come up to the guys starting the car wash to spray down my rubber matts which takes no more than a minute to do, and even would throw a little tip their way but the dude today told me they can’t do that anymore because of ‘corporate rules.’ Wtf kind of rules are those? Why would I ever come back here if this place doesn’t even allow their customers rubber mats to get sprayed down!? Everyone knows the r... read more

Ben Campbell's profile image
Ben Campbell 
5 years ago

Waste of time and $. You’ll wait 30 mins just to get through the gate everyday. Go to Greensboro . They do the same exact thing but they hustle and get people through with same level of service 

Michelle O'Neal Romero's profile image
Michelle O'Neal Romero 
5 years ago

I sent a message on Sunday and no one has seen it or replied yet. This particular car wash is always broken down. I went on Saturday and it was broken down so I went back on Sunday and it was open. I paid $15 for the premium, pulled in and the watch was not working but it took my money. Someone needs to contact me. 

Katie Loflin's profile image
Katie Loflin 
5 years ago

Left scratches on the hood and side of my car I just bought a week ago! Was advised that they would be doing an insurance claim but I’m not gonna hold my breath on that to happen. DO NOT GET YOUR CAR WASHED HERE UNLESS YOU WANT YOUR PAINT ALL CHIPPED OFF. 

Pamela Renee Trexler's profile image
Pamela Renee Trexler 
recommend  Recommended
5 years ago

great place to work. we have fun and enjoy the work. cars get clean 

Caira Turner's profile image
Caira Turner 
5 years ago

I have been to this car wash a few times and even had a monthly package for another car. Today my rear windshield wiper was damaged and is no longer functional. The manager, Chuck, was less than accommodating, acting as if it was broken before hand. While I understand there is a process when things occur, his customer service skills were lackluster. I wasn’t offered an apology or a refund. I hope to be hearing from the General Manager, Manly, soon. 

Kashi Levette Bazemore's profile image
Kashi Levette Bazemore 
recommend  Recommended
5 years ago

I love this place! It has changed my life. I’m a member of the unlimited car wash club, and this is the first time, in years, that I wash and vacuum my own car. I actually enjoy visiting Hugo’s. They have friendly staff who value customer service. The management is very knowledgeable and courteous. They are located in a great location. (Corner of Capital Blvd and Spring Forest Road) I am so glad to have them in the neighborhood as one of the newest businesses. I highly recommend this place. I’ve already been singing their pr... read more

Josh Ransom's profile image
Josh Ransom 
5 years ago

“The Big Kahuna is as close to a show room shine as possible in my book” 

Frequently asked questions about Hugo's Express Car Wash

How is Hugo's Express Car Wash rated?

Hugo's Express Car Wash has a 4 star rating with 534 reviews. 

When is Hugo's Express Car Wash open?

Hugo's Express Car Wash is open now. It will close at 8:00 p.m.  

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