Hughes Autoformers LLC

John “D-Day” Day 

on Google

a month ago

I added a PWD50EPOH Surge Protector to my 2020 Tiffin 40IH when I purchased it new in January 2020. Two weeks ago while sitting in my RV park in Arlington, Texas the transformers serving the RV park took a direct hit from lightning during a thunderstorm. After power was restored to the park, I discovered that my surge protector was dead. It was over five years old. I called Hughes and explained the situation and they immediately authorized shipment of a new unit to meet me down the road in Las Vegas. All I had to do was fill... read more

john gibson 

on Google

2 months ago

I called to see if I could order a replacement female plug for my Power WatchDog, Model PWD50-EPO. I spoke with Ian, who asked me to email my address. Within two days, I had the replacement in hand. Great service—thank you, Ian! 

Tenundra 

on Google

8 months ago

Their voltage regulator saved my travel trailer from a significant power surge. If not for their unit between the plug and my trailer I would have had a very high repair bill for fried electronics. And when I called Hughes about the hit their autoformer took on my trailer’s behalf, they said send in the unit. They refurbished back to new order, no charge. Great company, exceptional customer service. Their product works great! 

Scott 

on Google

10 months ago

Almost burned my RV down. Really liked the Autoformer before that. Quick update, was contacted right away and Brett at Hughes sent us a refund. Great customer service. Still scary to have all that smoke coming from the Autoformer, but happy they made it right and stand behind their products, that means a lot. 

Scott 

on Google

11 months ago

Almost burned my RV down. Stay away from their autoformer. Quick update, was contacted right away and Hughes offered a refund. Great customer service. Still scary to have all that smoke coming from the Autoformer, but happy they are going to make it right.