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HSBC Bank

2.3

About this business

Location details

869 Douglas St, Victoria, BC, V8W 0A9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.326 reviews
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D Lim's profile image
D Lim 
on Google
2 years ago
Who Wantstoknow's profile image
Who Wantstoknow 
on Google
2 years ago

This bank used to have an amazing team but HSBC decided to make life miserable for long time staff so the new hires don't know the customers (and seem to think it's their job to be as rude as possible — hello, your actual job is customer service because no-one needs to bank with you otherwise). Have been with this branch for over 30 years and can see why the last decent bank manager it had left. Canadian government is also enabling the banks to provide bad service by regulating not for the people but the banks. No longer sur... read more

Lyndsey Bishop's profile image
Lyndsey Bishop 
on Google
2 years ago

DO NOT GO TO THIS BANK. This bank allowed my aunt to clear out my father's possessions in his safety deposit box without contacting him to ask for his consent while he was mentally sound because she had POA, yet now that I have POA and he is cognitively impaired, they have forced my now very frail father and I to jump through hundreds of hoops just to pay for his home support and groceries. It has been nearly six months of me having to run back and forth to this place and I still cannot use a bank machine or POS machine to p... read more

Drew H's profile image
Drew H 
on Google
2 years ago

One visit to this branch and specifically David Luo made me realize what service is…and that it still can be found in Canadian Banking institutions, what a pleasant surprise & I look forward to more of the excellent premiere banking service in future. Banking and investing can be this easy, Thank you!!! 

linda ford's profile image
linda ford 
on Google
2 years ago

Awful! Due to an administrative error, they froze my accounts. I can't wait to go elsewhere. 

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Frequently asked questions about HSBC Bank

How is HSBC Bank rated?

HSBC Bank has a 2.3 star rating with 26 reviews. 

When is HSBC Bank open?

HSBC Bank is closed now. It will open at 9:00 a.m. 

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