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H&R Block

2.3

About this business

H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Homewood H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to work w... read more

Location details

227 Lakeshore Pkwy Ste 168, Homewood, AL, 35209, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
Sat10:00 a.m. to 3:00 p.m.
SunClosed
2.3748 reviews
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Oscar S's profile image
Oscar S 
3 years ago

I paid $300 for them to do my taxes and when an issue came up the receptionist was not knowledgeable of any questions in regards to the issue. She then proceeded to hang up on me in the middle of my sentence, I called back and she rejected my call two times. She then finally answered the third time and said she had already spoke to me and said she already talked to me and said it was my problem from that point to figure it out. 

Tonya H.'s profile image
Tonya H. 
3 years ago

My husband and I dropped our taxes off 31 days ago and had not heard anything back from the office staff regarding completion. I went to the office after calling numerous times to get answers and no one at the front desk could help. At that point I asked for the manager, after approximately 30 minutes I hear the manager ****** tell the receptionist that I was not going to like what she had to say the receptionist turned to me in awe! This was loud enough for everyone in the office to hear. I did get the opportunity to speak ... read more

Yesenia F's profile image
Yesenia F 
3 years ago

I sent in my taxes to be reviewed by a "tax pro" on 4/8/22. The tax pro contacted me on 4/10, and then disappeared. The deadline to file has passed and I still haven't heard back from them. I called in to complain and get a different tax pro and have been on hold for 4 hours. This company is a joke and their staff is unprofessional and unreliable. I'm switching to Turbo Tax. 

Nathan A's profile image
Nathan A 
3 years ago

I made an appointment a month ago and was helped by an advisor to handle taxes for a trust. I am the fiduciary trustee. I asked specifically for the best consultant but the woman I got was very confused. She has to make several phone calls to get help from H&R escalation accountants. I left the work with her and after 2 weeks she finally called back to let me know she had the issues resolved. I went in, paid a fee of $500 and received receipts and copies of my return only to find out 1 week ago that my electronic filing had ... read more

Jonathan C's profile image
Jonathan C 
3 years ago

H&R Block adds fees as a requirement for filing taxes after one has already prepared their taxes on the free version. It is not until you attempt to file your taxes that you are told additional fees apply for itemization and for state filing. State filing was expressly stated as free in the version I selected when I began, and once I finished preparing my taxes they charged me an additional $45. 

Juliana E's profile image
Juliana E 
3 years ago

***** at the Bellingham, MA is a scam artist. The website said starting at ***** but ***** never once mentioned upfront cost of $****** does that make sense. That's Stealing, had I known I would filed with Turbo Tax. She wasted my time. I spent all that time uploading to her and she failed to mention upfront is was going to be ******, no way in h*** would I have waited for that. IT's obvious, she had stated the upfront cost people would've hung up the phone. Call it greed but she wanted the tax refund money and gave herself ... read more

Pam R.'s profile image
Pam R. 
3 years ago

H&R block in *********************, ** is the worst because I took our business taxes for the year of 2020 we are behind they had all our papers for 2.5 months I called to find out how much longer after I dropped it off they said the the tax preparer she had not even touched them, it was too complicated and to much paperwork to go through, I am getting my paperwork back today and will have to find someone else that knows taxes 

Joy L's profile image
Joy L 
3 years ago

Because of a computer glitch my 2020 taxes were not filled correctly. Now we owe $4K in taxes! I've trusted H&R block to handle my taxes for years; no longer. I also have to pay fees and penalties that will supposedly be paid by H&R AFTER I pay the ****. H&R also filed an adjustment to my taxes without my signature or permission. Horrible, horrible experience. And now we have a $4K ****. HORRIBLE! 

Amy P.'s profile image
Amy P. 
3 years ago

I had made an appointment to have my taxes done on the 14th of April,2022. I uploaded all of my forms, ID, answered all questions about my history etc on website with my CPA in my profile. My appt was for the 15th at 1pm. My CPA was supposed to email me a quote for price by 10am yesterday morning, he emailed me at 9 and told me he was canceling my 1pm appt and that he had all forms he needed and he would have a quote to me in the next few minutes and that he would start my taxes right away and have them finished yesterday. I... read more

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 2.3 star rating with 748 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open tomorrow at 10:00 a.m. 

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