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H&R Block
- Finance
- Homewood, AL
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Homewood H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to work w... read more
Location details
227 Lakeshore Pkwy Ste 168, Homewood, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Tax preparer took all documentation for a direct deposit for my Federal tax return. It was then processed as a check refund and mailed to an address I no longer live at! Have been in contact with multiple representatives as well as the office manager who claims to have contacted her DM. When I followed up because it has only been two months..and numerous of phone calls she responded he probably forgot, I will circle back and give you a call tomorrow which she said she would call me back after our first call and she didnt! Im... read more
I am at a loss for words. After paying over $300 to H&R block, I have still not received a response. My tax was filled in Feb 2022, after 3 months I have still not received my refund nor any feedback from H&R block. When I spoke to the agent she said" I should be getting a refund in a few days". I went onto the *** website and my tax was not even filed. I called the offices today and another agent said she could not tell if anything was filed. H&R block is supposed to relieve the tax stress, however they seem to be adding mo... read more
Went and had my taxes done because I am not that clue-y when it comes to doing them myself.I cannot complain about the service of the person who did them for me, other than the fact that they entered the wrong information and now I am being penalized by the *** for not paying them?I now have to do the leg work after paying them 150 dollars for a service they messed up on.I tried calling, leaving messages and emails on several occasions prior to the *** now contacting me and could never get a hold of anybody or get a response... read more
I filed my taxes on the deadline I was the last person to get mines out the way. At around 11:30pm on 04/18/2022. My tax preparer ************************* had finished he mentioned he was tired several times but I didnt think anything of it. I was checking the status online and did not receive an update. I checked their web site and they were rejected. I called to schedule an appointment on 05/02/2022 at 7:28am. The representative that assisted me provided me with an address to the location on ******************************... read more
Lost my job due to covid 19.. got covid 19 unemployment.,... HR BLOCK did my taxes... Now am being audited over covid 19 unemployment,... paid for peace of mind services that would take care of audits for *****.... hr block did absolutly nothing about this service and pretty much stole money from me.. its been a nightmare since.... something so simple and a service paid and hr block dont do nothing..... Company is a sham.....also as an investor (not financial advice) be very careful about this company....
Purchased HR Block tax software in February. Tried to do my taxes until I ran into a software issue where it would tell me that a State form box needs to have a value in it (zero) and it would bring me to the box to enter value. I'd enter the value and it would not save, it would go back to saying error, but would not accept any value (zero or otherwise). I spent 90 minutes waiting for technical support who had no clue how to fix the issue. I got sent to a supervisor in some department that agreed to refund me the purchase p... read more
***************************** in *************** SCREWED up our 2019 ** taxes by not filling out the non-resident form and/or filing me and spouse raxes together. So we got his huge tax **** for $3200 from ********. She said she called and I had to refile, bit they said they never talked to her and we had to re-do our 2019 taxes. I had to hire a tax attorney. So not only dod I pay H&R block, bit also a tax attorney. NEVER WILL USE H&R BLOCK EVER AGAIN
This company has messed up on my tax return so badly. The "Tax Specialist" put my bank information in wrong, sent it to someone else's account @ BECU ************* In Mind you I have never had association with. She also under dependents, she put my name instead of my granddaughters, with her SSN. Wrong address. Off the paper work I filled out. Even states on the copy of the paper work, she states she did not rely on information provided, notes in file..? With a couple other problems. I've still not received my refund from th... read more
Did not provide services as stated, forced clients to upgrade/pay more to overcome their deficiencies. There needs to be a lawsuit against them to compensate impacted clients and prevent this from happening again next year.This is not right! They should have limited the number of customers to a number they could service. 1. Online software was inadequate; missing many forms and detailed help information.2. Chat and support were non-existent with queues well over an hour.3. Chat and phone support provided incorrect guidance a... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 2.3 star rating with 748 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 10:00 a.m.
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