H&R Block

Hayley L 

on BBB

2 years ago

H&R Block screwed up my taxes by assigning someone who has no idea about ******** and ******** taxes. It took 1 month for someone else from H&R Block to fix my taxes and I had to keep bugging them until they fixed it. I had to pay a lot for them to do my taxes incorrectly the first time. When I complained, they gave me $50. The *** says I now owe over $500 because I am still waiting for my amended return to be approved. There is no one to complain to. When I call them hotline, nobody is helpful 

Hayley L 

on BBB

2 years ago

H&R Block screwed up my taxes by assigning someone who has no idea about ******** and ******** taxes. It took 1 month for someone else from H&R Block to fix my taxes and I had to keep bugging them until they fixed it. I had to pay a lot for them to do my taxes incorrectly the first time. When I complained, they gave me $50. The *** says I now owe over $500 because I am still waiting for my amended return to be approved. There is no one to complain to. When I call them hotline, nobody is helpful 

Leah C 

on BBB

2 years ago

They filed this years tax form using the wrong w-4. We have late taxes owed and accrued penalties from the state. We were audited by the *** and now have penalties and taxes owed to the state. They refuse to give ** a refund on our tax preparation fees and are holding our amended taxes until we agree to sign their service agreement not holding them liable, even though weve already paid for the service. Worst experience ever. Wont help us at all because we wont use their services in the future. 

Leah C 

on BBB

2 years ago

They filed this years tax form using the wrong w-4. We have late taxes owed and accrued penalties from the state. We were audited by the *** and now have penalties and taxes owed to the state. They refuse to give ** a refund on our tax preparation fees and are holding our amended taxes until we agree to sign their service agreement not holding them liable, even though weve already paid for the service. Worst experience ever. Wont help us at all because we wont use their services in the future. 

Hayley L 

on BBB

2 years ago

H&R Block screwed up my taxes by assigning someone who has no idea about ******** and ******** taxes. It took 1 month for someone else from H&R Block to fix my taxes and I had to keep bugging them until they fixed it. I had to pay a lot for them to do my taxes incorrectly the first time. When I complained, they gave me $50. The *** says I now owe over $500 because I am still waiting for my amended return to be approved. There is no one to complain to. When I call them hotline, nobody is helpful 

Sandra L 

on BBB

2 years ago

Took all of our w-2s to h&r block in 2021. Married filing jointly and the "tax professional" only put one of our w2's in. We got a letter from IRS saying we owe them money. We had the peace of mind so we thought we would be okay with the penalties and interest but no h&r block denied our claim. Saying we can't prove the tax pro didn't enter all the information in. Even though all of our w-2s were in the envelope from 2021... 

Sandra L 

on BBB

2 years ago

Took all of our w-2s to h&r block in 2021. Married filing jointly and the "tax professional" only put one of our w2's in. We got a letter from IRS saying we owe them money. We had the peace of mind so we thought we would be okay with the penalties and interest but no h&r block denied our claim. Saying we can't prove the tax pro didn't enter all the information in. Even though all of our w-2s were in the envelope from 2021... 

Sandra L 

on BBB

2 years ago

Took all of our w-2s to h&r block in 2021. Married filing jointly and the "tax professional" only put one of our w2's in. We got a letter from IRS saying we owe them money. We had the peace of mind so we thought we would be okay with the penalties and interest but no h&r block denied our claim. Saying we can't prove the tax pro didn't enter all the information in. Even though all of our w-2s were in the envelope from 2021... 

Sandra L 

on BBB

2 years ago

Took all of our w-2s to h&r block in 2021. Married filing jointly and the "tax professional" only put one of our w2's in. We got a letter from IRS saying we owe them money. We had the peace of mind so we thought we would be okay with the penalties and interest but no h&r block denied our claim. Saying we can't prove the tax pro didn't enter all the information in. Even though all of our w-2s were in the envelope from 2021...