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H&R Block
- Finance
- Port Allen, LA
About this business
Location details
206 N Jefferson Ave, Port Allen, LA, 70767, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Very poor customer care- unreliable tax preparation people. No fixed price sheet or any description of services provided. I expect people to know their jobs and not have to call in any help from others.
I dont give them any stars was in to do my taxes with my wife, that I am in a divorce with my wife has tried to manipulate and be vindictive about taxes. The fact that she tried to file taxes says enough, but she has gone to the links of letting it be drawn out until the very end And she couldnt file taxes on her own because she needed my W-2 so I did all the work to get an appointment set up. Had to run back to my attorneys office to get more documents for filing taxes. I specifically told the lady just get started on hers ... read more
I set up a virtual appointment with this H&R Block for Saturday 15, 2023. I chose this company because they advertised 85$ tax preparation on ******* So I was on my computer waiting for the zoom appointment to start. 30 minutes go by, I finally call the office and ask for ****** (tax preparer assigned to me) to find out whats up. I was told the computers were down for a while, and thats why she didnt make the appointment - and then another customer arrived early so she had to take care of them. So, she cant pick up the phone... read more
I'm only providing a 1-Star review because I have no other option. First let me start out by saying that I have used H&R Block for my tax returns for as long as I can remember. However, I now will never use them again! Sadly only because I received such horrible treatment when I really needed professional advice and/or help. Without going into my personal details, I will say that I had not been able to file my taxes for the last 4 years due to the fact that apparently the *** could now not identify me and during the pandemic... read more
Negative Experience with Confidential Information Handling I am writing to share my recent negative experience with H&R Block. As a customer seeking professional tax preparation services, I expected a high level of care and attention to detail, particularly when it comes to handling sensitive personal information. Unfortunately, my experience fell far short of these expectations.Upon choosing H&R Block for their reputation and convenience, I encountered a series of unprofessional incidents that raised concerns about the secu... read more
I had the extreme displeasure of working with ***************** at this location. She said she was going to file my contractors' ****s and when she filled out the forms, she made a bunch of mistakes. When I called to have her correct them, I was told I would have to make an appointment. I did this three times and she never called at at point. When I called the office and finally got on the phone with me, she passed me around to her other colleagues, and finally someone let me know she was "too busy" to keep working with me a... read more
They take your money and say they will stand behind you if you are audited which is a bunch of bull
H&R Block of Winchester,Indiana charged me $495 to do my federal & state taxes . Last year I paid $270 I had less deduction I have 1 duplex I rent . I wont be going back I believe the manager cheated me out of the difference I wont be going back
Experience with H&R Block for tax year 2022 has been atrocious.First I attempted to file an online tax return to be performed by a professional in late March. I uploaded documents and the online program said a tax professional would be reviewing the documents. After over a week, I inquire about what's going on. I'm told that "I used an old program that doesn't exist anymore" and get redirected to an existing service - ridiculous excuse/situation but at least someone is looking at things.I reuploaded all my files, takes days ... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 1.3 star rating with 517 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 9:00 a.m.
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