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H&R Block
- Finance
- Pittsburgh, PA
About this business
Location details
4885 McKnight Rd, Pittsburgh, PA, 15237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had a truly disappointing experience at this H&R Block location. Helen Marcheck service was unprofessional, rushed, and far below basic customer-care standards. Instead of providing guidance and clarity, the staff were dismissive and seemed more focused on getting me out the door than helping me with my tax concerns. When you go to a professional tax service, you expect accuracy, transparency, and respect—unfortunately, I didn’t receive any of that here. I left feeling frustrated and unsupported. I would not recommend this... read more
Very expensive. The fact that they did not even file my taxes correctly makes them a liability to work with. I had a CPA. IRS is still asking for documents.
Would give 0 stars if available. Went to H&R Block to get expert advice and ended up owing a penalty to the IRS because we were misled by this Tax preparer. Their excuse was that this person was not originally from the US and may not have know everything. Would never go back there again, all they do is plug in your numbers and collect your money. I can find out more online than these tax professionals who are not trained properly.
The front desk staff were lovely and welcoming, and the office had a nice vibe. My taxes were done quickly, but my experience with the tax preparer was disappointing and unnecessarily stressful. I came in already anxious because I still owed money from last year and was worried about how this year would go financially. When I tried to explain that and ask a few questions, he cut me off mid-sentence and told me to save all questions for the end. It made the whole appointment feel rushed and impersonal, like my input didn’t ma... read more
We had a 6 o’clock appointment to have our taxes reviewed. We arrived at 5:50. The woman who met us at reception informed us that our appointment was scheduled to be with her, but she doesn’t actually do taxes. She said she would send someone else up to help us. We never heard from her or anyone else again. Left an hour later with taxes not done. Not to mention, we had scheduled an appointment the day before at the Northside H&R Block, and our tax specialist there was a no call no show. PLEASE do no use H&R Block unless you ... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.4 star rating with 191 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 8:00 p.m.
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