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H&R Block

3.4

About this business

Location details

1224 3 Ave S, Lethbridge, AB, T1J 0J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.476 reviews
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Madison Lane's profile image
Madison Lane 
a month ago

I came in on Monday to get my taxes filed and had a few issues that required some follow-up steps. Joanne assured me she’d be keeping an eye on things and would call as soon as she had what she needed to complete the process. By Friday, I still hadn’t heard back, so I called to check in. Unfortunately, I was met by a receptionist with a dismissive and condescending attitude, which made the whole experience very off-putting. I would have gladly booked back in with Joanne to finish the process, but the unprofessional attitude ... read more

g p's profile image
g p 
a month ago

Absolute worst receptionists in the world. Tried to call for a follow-up about an appointment we had earlier in the week and were met with the snottiest attitude imaginable. Had absolutely no interest in answering any questions or gathering any info needed. 

Anastasia Ann Ostrom's profile image
Anastasia Ann Ostrom 
2 months ago

Horrible Place. They have extremely rude staff that pick up the phone. They also committed fraud on my return. 

Simran Singh's profile image
Simran Singh 
6 months ago

Extremely Disappointed with H&R Block – Inconsistent, Unreliable, and Poor Service After dealing with H&R Block for two years in a row, I can confidently say I will not be returning. The inconsistency and lack of professionalism in their tax filing service has been nothing short of frustrating. Last year, they assigned my case to an intern — without much explanation — and things went sideways quickly. Thankfully, someone more experienced from a different branch stepped in and helped sort out the mess. I gave them the benefit... read more

sheila standish's profile image
sheila standish 
8 months ago

Have been going to h and r block for years..I made an appointment to get taxes done via phone. Went to appmt and was asked for picture ID .I do not carry my govt card unless I'm told it's required.The receptionist did not make any apologies for the person not telling me ID was required to process the return. I waited 25 min ..person was late doing returns.. only to be sent away. Will not be returning to this location..receptionists only need to say photo ID required on the phone to clarify..don't assume the customer knows th... read more

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 3.4 star rating with 76 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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