Houston Methodist Emergency Care Center at Spring

Tori Miles 

on Google

3 days ago

I went here after being sent from the next level care. I had a collision and was very concerned regarding internal damage. I was placed in a room and left with no one checking on me for 30-an hour multiple times. When someone finally came in they had me leave urine and drew blood. They left the IV in my arm and were going to inject me with medication. Not checking if I was allergic or anything. I asked what were they doing the nurse informed me that she was adding around three medications to my IV I informed her that I do no... read more

Amber Williams 

on Google

3 days ago

My mother has been seen at this facility several times, and each time I have come to meet her, I have encountered the same front desk employee whose demeanor has consistently been short, cold and unfriendly. She's never greeted me with a smile nor shown any warmth, concern or care during our interactions. And although those moments are short, they've been impactful enough to give me pause and concern. My mother has received the same treatment from her as the patient. I understand that working in an ER is stressful, however t... read more

Kelly Calvin 

on Google

a month ago

This place is awesome. Great Doctors, great staff, great service. My family has been here three times and all three times they were awesome 

brianna cotton 

on Google

2 months ago

I came into the emergency room due to severe toothache pain and they gave me the lowest dosage of medicine even after explaining that o had been rotating over the counter medication and it wasn’t working. They told me the medicine would take a hour to kick in however it never kicked in so i literally am balling my eyes out due to the pain .. and o can’t get my medicine filled until 10am. I have been up all night they was just worrying about getting me out of their instead of making sure the medicine was working. And it is th... read more

A Kush 

on Google

2 months ago

I am 50+ and during the night I experienced a small, but concerning medical issue. I waited until the morning to tell my wife. It was Saturday before Memorial Day so no doctors offices are opened. Based on what we knew we were going to HM Willowbrook ER. Since we go to the grocery store across the street, my wife decided to call here. Based on the great conversations she had with 2 people, we decided to give this place a shot. We were ever so glad we did. The nurse (J. Servin) and doctor (D. Kelly) were knowledgeable and ver... read more