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House of Imports

4.5

About this business

Location details

6862 Auto Center Dr, Buena Park, CA, 90621, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.55,355 reviews
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Morgan McDougal's profile image
Morgan McDougal 
recommend  Recommended
5 years ago

Ernest is the best! I always receive amazing customer service. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Byron Smith's profile image
Byron Smith 
recommend  Recommended
5 years ago

It was an excellent experience! 

David Tang's profile image
David Tang 
recommend  Recommended
5 years ago

Most of the associate that I dealt with is very polite and professional. I have been to other Mercedes dealer and I found Mercedes -Benz of Beverly Hill is the best. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Hemant Shah's profile image
Hemant Shah 
5 years ago

I have been taking my ML350 4Matic for the last three-plus years. Over my last two visits, I have had consistent issues with their customer service. 1) They are running low on loaner cars, so they might not give you anything nor a discount on your service for the inconvenience caused by this shortage. 2) They made an error on my repair, for which I had to go in again to get it corrected - they offered me a $50.00 discount! In my opinion, that's a slap in the face - the price premium we pay to take it to a MB dealer vs going ... read more

Habiba Sassoon's profile image
Habiba Sassoon 
recommend  Recommended
5 years ago

Great service and excellent customer service experience... 

Business response:

Thank you Habiba! We are thrilled that you had a pleasant service visit! 

Daniel Lim's profile image
Daniel Lim 
recommend  Recommended
5 years ago

Great people, great maintenance service! 

Barbara L Weiner's profile image
Barbara L Weiner 
recommend  Recommended
5 years ago

Service was excellent. David Nieves was very helpful and accommodating. He gets an A+. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Christina DiArcangelo's profile image
Christina DiArcangelo 
recommend  Recommended
5 years ago

They were fantastic! The entire team even down to the finance people were amazing! I have been driving a Mercedes for 15 years and MB of West Chester ranks up there among all of the dealerships that I have purchased from. 

Business response:

Christina, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

Joanmarie Zeppieri Giandinoto's profile image
Joanmarie Zeppieri Giandinoto 
recommend  Recommended
5 years ago

Tony and MB of Nanuet were very accommodating and a pleasure to work with 

Frequently asked questions about House of Imports

How is House of Imports rated?

House of Imports has a 4.5 star rating with 5,355 reviews. 

When is House of Imports open?

House of Imports is closed now. It will open at 9:00 a.m. 

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