House of Flowers

The Hask 

on Dex Knows

13 years ago

Great Job They do a great job on all the flowers I order from them. They are always friendly, fast and my wife is wowed more and more each time. I support this local business and recommend them to anyone needing flowers in Killeen. 

sybil 

on Dex Knows

13 years ago

Won't be there if you can't! This florist won't be there for you! My daughter(from Dallas) ordered flowers for me yesterday. Today she called me many times at work, hoping to hear my excitement. When she knew nothing happened she called the florist, the lady said the flowers would be delivered between 3-3:30. My daughter called me at 4:15 still no flowers. She was so hurt.When I called nothing but rudeness and an excuse that they had a big wedding and just didn't have time, the place closed at 1 pm. Then they called my daugh... read more

Jones Family 

on Dex Knows

13 years ago

Worst Service Ever My husband went into the store and ordered flowers to be delivered on Valentine's Day. He was assured the flowers would be delivered to me at work and paid the full price. Not only did the flowers never show up, they never refunded our money. We have verified with everyone that no flowers arrived for me on Valentine's Day and yet House of Flower's hasn't even offered an apology. My hubby sent a certified letter explaining how that is theft of service to take someone's money and never give them the service ... read more

Shar 

on Dex Knows

13 years ago

Loved everything! Thank you soooo much! All of my wedding flowers turned out to be just what I wanted! Thanks! 

Amanda 

on Dex Knows

13 years ago

They will rip you off... Stay far away from them. My husband is in Iraq and ordered roses for Valentines day for me. They delivered me an ugly potted mum plant instead. This mum plant was not worth the $80 my husband spent. They do mention that if what is ordered is not available they will replace with same quality and value well this plant was not of same quality or value. Roses and mums are not in the same category and if I liked mums I could buy one at Walmart for $15. Thanks for ruining my Valentines Day it was already h... read more

alicia254 

on Dex Knows

13 years ago

Never Again The rating should be zero. It took them two days to fill a one day order flowers were Late! They told me they would call me to let me know when the flowers would be ready but they didn't. I was sent away twice. I ordered the Queen's Court Bouquet which looks amazing in the picture and what I got were 10 tiny flowers with mostly greenery. The bouquet looked dead. I was so disappointed and I am not a picky person! As I requested my refund in person the manager was loud with me while other customers watched and snic... read more

Zach 

on Dex Knows

14 years ago

Great florist I picked up flowers for a my friend who's wife had just had a baby. The selection was great and the people were friendly. They were very fast at making my arrangement and was surprised that they made me a custom arrangement right there on the spot and I was out of there in about 10 minutes. Great job! 

Jipped Bride 

on Dex Knows

14 years ago

failed wedding flowers i ordered 3 dozen white daisys for my wedding, the OWNER assured me that the order could be taken care of, and charged my account. because they are closed on sunday (my wedding was on a sunday) i arrived to pick up my flowers the saturday before. upon arrival i was redirected to see 2 different people then taken into the chiller/freezer and told that they hadn't gotten my daisys, i was presented with less than 2 dozen wilted partialy white assorted flowers, carnations, lillies and baby's breath, yet th... read more