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House of Carpets
- Flooring
- Fort Walton Beach, FL
About this business
All flooring: Carpet, Tile, Wood, Resilient and Rugs. Commercial or Residential Fine furniture and decorating accessories.
Location details
314 Eglin Pkwy NE, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unbelievable Staff! Courteous and very professional group of people to work with! These people know their stuff, which is awesome for people that walk in not having a clue what their needs are other than needing floorcovering. We had tons of choices, and the expert help educating us with what we needed for our home and why (pets, messy kids). Everything was ordered and installed in record speed, and I can say my floors look fantastic! So satisfied with my experience and will not only refer them to everyone I know, but will a... read more
Superior customer service, knowledge, and product line. My wife and I have shopped for carpet and tile over the last couple years, visiting many different venders in Fort Walton Beach. Fortunately, we stopped in House of Carpets and found their customer service personnel very professional and knowledgeable of their product line as well as the industry. The best thing is that they are very competitive on price. They can also deliver on the product and installation with a quick turn-around from the time you place your order un... read more
In reply to the previous review: House of Carpets takes great pride in the customer service we provide and have been providing for over 40 years. This customer was advised on multiple occasions that the tile she ordered was not available and would have to come directly from the manufacturer. The customer was advised that she would be called when the tile arrived so her installer could pick it up. On the 23rd of June, House of Carpets did not receive the tile and was let down by its distributor. Rather than wait until the 25t... read more
Poor customer service. I would turn them in to the Better Business Bureau but my complaint is only for lack of customer care. We stayed local even though we could have saved $500.00 by buying on line. We were against a timeline, Mr. Duttweiler thought he might get the tile on the 18th but worse case the 23rd. We never heard from him on the status, we had to called him. The 23rd came and again we called them and on our second call, he said he hadn't even called to see where the truck was, and this was around noon! He was to c... read more
Frequently asked questions about House of Carpets
How is House of Carpets rated?
House of Carpets has a 4.1 star rating with 14 reviews.
When is House of Carpets open?
House of Carpets is closed now. It will open tomorrow at 9:00 a.m.
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