House of Antique Hardware

Shena Lally 

on Google

3 months ago

Disappointed in the return policy not stating ANYWHERE that your 100% refund will not include what they originally charged you for shipping. I guess the AG office hasn't gotten around to spanking this company yet. Also the customer service rep emailing me had no clue as to what their items were called even when I showed her a screenshot, she still argued with me. I took the info right from their website. I still want my $12.99 they owe me. Turns out for about 75% less $$ I got what I needed, perfect fit, from A&@ Hardware do... read more

Garrick 

on Google

a year ago

Superb service and great products! Seems we keep buying older homes, fixing them up for ourselves, and then having to move on to the next. We keep going back to House of Antique Hardware again and again. We do so because we love the selection of products and are impressed with their customer service. They must have a great CRM system because they know who I am when I call and how much business I've done with them in the past. I like that a lot. It makes me feel like I'm an important customer even though my purchases probably... read more

g-Dawg 

on Google

a year ago

Superb service and great products! Seems we keep buying older homes, fixing them up for ourselves, and then having to move on to the next. We keep going back to House of Antique Hardware again and again. We do so because we love the selection of products and are impressed with their customer service. They must have a great CRM system because they know who I am when I call and how much business I've done with them in the past. I like that a lot. It makes me feel like I'm an important customer even though my purchases probably... read more

tocanales 

on Google

a year ago

I had been looking looking for unique faceplates for my home bar and stumbled across House of Antique Hardware. Their super detailed descriptions of products and their price point drew me in. I ordered the unlacquered brass covers with a mother of pearl push switch and they were awesome! Shipping was fast, items better than expected, and price was great. My one knock is I wish the website had actual pictures of some products instead of renderings. The product I got was so much better than the rendered version on the site. I ... read more

Sarah Ivers 

on Google

2 years ago

A+ on customer service! It's invaluable to be able to speak to a real human when you've got questions. The two people I spoke to today were helpful, friendly and knew their stuff. Thanks Team!