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Houk Air Conditioning Inc.
- Heating & Air Conditioning/HVAC
- Coppell, TX
About this business
Location details
Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 8:01 a.m. | |
| Sun | 8:00 a.m. to 8:01 a.m. |
Jose Ortiz was amazing. He made sure that I knew everything that was going on. He let me know everything that he was doing and then he he tested everything his Customer Service his compassion and empathy is 10 stars even though I can only give them five stars when you get ready to do the air pressure test send Him out or RYAN no one else from Houk HVAC. You should promote him and make him a Supervisor if he isn’t already he’s amazing
It’s easy to recommend Houk. They respond quickly after a call about an air condition issue. A technician was scheduled promptly. I forgot about the appointment and Zach was at my house. He asked if I would be okay with him coming back after he did his other appointments! I was like of course! Now, that’s a customer focused problem solving professional! Thanks again Zach for your help!
We had such a great experience. I am currently VERY pregnant in the heat of summer. I noticed our AC was out when we had a house full of guests for our baby shower. In under 24 hours they had us back up and running. Everyone, and I mean EVERYONE, was amazing. The after hours answering service people were kind and diligent. The next morning once the office opened the staff were also so wonderful especially Eileen. The late night technician Armando was so helpful and work very late to make sure we had the problem diagnosed. Th... read more
From the booking process to the final result Houk is great. Chris was super knowledgeable and explained all the details to the prevention process for our AC. Even mentioned a few upgrades we could consider as well, but in no way push sales guy. Chris and the Houk team are ones I would recommended to anyone.
The technician was very informative & completed work in timely fashion so that I could return back to work. However, I'm just perplexed about a/c unit installation where we found the intake air unit wires not even contacted after 18 months living in our townhome & the company rep performing what I thought a 1 year inspection. Lastly, it was determined that the capacitor had failed, but tech wanted to upsell me on a different type capacitor comparable in price & not covered under warranty.
Frequently asked questions about Houk Air Conditioning Inc.
How is Houk Air Conditioning Inc. rated?
Houk Air Conditioning Inc. has a 4.8 star rating with 1,882 reviews.
When is Houk Air Conditioning Inc. open?
Houk Air Conditioning Inc. is closed now. It will open at 8:00 a.m.
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