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Hotncold
- Appliances & Repair
- San Jose, CA
About this business
Location details
1151 Ringwood Ct Suite 50, Ste 50, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been here at least 6 times in the last 15 years. Ron has kept my Jura machine humming and provides excellent service for a good price. When I tried to fix a grinder issue I lost an essential part. Ron replaced the grinder with a better one, replaced missing screws, glued some plastic frame cracks and cleaned the machine.
Previously a good experience, but not anymore. Recent repair on my Jura failed, and the follow-up “fix” used epoxy on a pressurized line instead of proper parts. Machine was returned to me partially assembled, still leaking and missing screws, fasteners, power button, etc. After multiple follow-ups, no parts had been ordered and the issue wasn’t resolved. I ended up fixing it myself with OEM components. Based on my most recent experience and those offered by the most recent reviews, something has clearly changed.
Rather negative experience. Had the motor changed, but received the machine back missing 4 screws, two of which were supposed to hold the brewing unit in place. As the result, almost immediately the gears from the motor to the unit started slipping, making cracking sound, and in about a week or so the unit was completely pushed out of place by the force of slipping gears and steam pressure. And when I opened the machine, I found that the gear guide is broken. So I had to buy another machine, because I figured that wasting AN... read more
Rather negative experience. Had the motor changed, but received the machine back missing 4 screws, two of which were supposed to hold the brewing unit in place. As the result, almost immediately the gears from the motor to the unit started slipping, making cracking sound, and in about a week or so the unit was completely pushed out of place by the force of slipping gears and steam pressure. And when I opened the machine, I found that the gear guide is broken. So I had to buy another machine, because I figured that wasting AN... read more
Ron is the most knowledgeable person for the Jura coffee machines.
Frequently asked questions about Hotncold
How is Hotncold rated?
Hotncold has a 4.5 star rating with 29 reviews.
When is Hotncold open?
Hotncold is closed now. It will open tomorrow at 8:00 a.m.
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