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2356 Stockton Blvd, Sacramento, CA, 95817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I left the hotel to visit my uncle in hospital. When I returned to the room it was cleaned and my food items had been trashed. Staff first stated I left nothing then she appears with one bag later with another which had both been retrieved from the trash. I had not checked out yet. I was told no manager was available and they could only comp me for $45. I said the room should be free and an apology given. I was told staff cleaned wrong room. I was already stressed and arguing about my items took me over my mental capacity.
I left the hotel to visit my uncle in hospital. When I returned to the room it was cleaned and my food items had been trashed. Staff first stated I left nothing then she appears with one bag later with another which had both been retrieved from the trash. I had not checked out yet. I was told no manager was available and they could only comp me for $45. I said the room should be free and an apology given. I was told staff cleaned wrong room. I was already stressed and arguing about my items took me over my mental capacity.
Hotel Med Park, Ascend Hotel Collection has a 3.9 star rating with 393 reviews.
Hotel Med Park, Ascend Hotel Collection is closed now. It will open at 9:00 a.m.
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