Hot Tubs Unlimited

Sherry Ashcraft 

on Google

4 days ago

UPDATE. 3.8.26 - these guys stuck with me and got everything fixed. It took some time but it now works great! My hot tub motor started making a whining noise, though it was still heating normally. I called this company, and the technician told me I needed a new motor. I paid a $220 service fee for a five-minute inspection, which was not applied toward any future work. Three weeks later, I paid another $300 for the installation plus the cost of the motor. At installation, I also mentioned that the control buttons weren’t work... read more

Ethan Pitzaferro 

on Google

a month ago

I had a hot tub CRISIS! My tub got completely taken over by mold, & the water was literally black, (shown in photo). Albert, came out & spent all day working on the tub. He drained it, cleaned it, refilled, & drained, cleaned, & refilled AGAIN. He was at my house all day, & completely fixed what I thought was going to permanently ruin my spa. Albert communicated great, telling me what he was doing, how we will fix it etc. I loved that he said "I'm not leaving until this tub is PERFECT". And perfect it is. (Shown in photo) I ... read more

Sherry Ashcraft 

on Google

3 months ago

My hot tub motor started making a whining noise, though it was still heating normally. I called this company, and the technician told me I needed a new motor. I paid a $220 service fee for a five-minute inspection, which was not applied toward any future work. Three weeks later, I paid another $300 for the installation plus the cost of the motor. At installation, I also mentioned that the control buttons weren’t working. The technician said they would work once the tub reached 100°, but even at 100° the temperature buttons s... read more

Joel Cordova 

on Google

5 months ago

Awful customer service. Try to call to schedule a phone call with someone to talk about possible repairs and they apparently don’t operate that way. Never heard of such a thing and I own a business. If you have any questions about possible repairs or any question about anything I wouldn’t call this company!! 

Anthony Thompson 

on Google

5 months ago

I contacted every hot tub company in my area and even Angi’s list most ignored me and others said no. Some were dishonest and never showed. Jean came out looked at my tub and said ok I can fix this. He was upfront and told me it would not be inexpensive but it would work. I said all I care about is it working. My hot tub is 30+ years old. He replaced the heater, pump, control panel and system and like he said it works. I really appreciate his patience with me and his professionalism. For all my future needs this is the compa... read more