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Specialties Since 1988 our family owned & operated business has been bringing relaxation and entertainment to thousands of Long Island families. We carry a full line of spas to meet the needs of those looking for simple family entertainment as well as those in need of serious hot water therapy... we carry a spa for every need. We are dedicated to providing top quality products and unmatched service for our products. In addition to portable spas, we also carry swim spas, gazebos, pergolas, saunas, BBQ islands and electric fir... read more
350 Great Neck Rd, Farmingdale, NY, 11735, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Has anyone recently ordered a hot tub from Hot Shots? Have you gotten delivery yet? I understand that factories were closed and parts were out of stock, but it’s been almost one year since we ordered it and still no delivery.
I had the pleasure of dealing with Dino the owner and I can say with absolute certainty that he focused and delivers on customer service and the customers happiness!!!! If you are looking to purchase or in need of repairs please do yourself a favor and call Dino!!!! You won't be disappointed.
Dino and his staff go above and beyond for their customers . This is a business that really stand behind their product. Highly recommend !
Just want to shout out a very big THANK YOU to Dino. Nothing like dealing with warm weather in the Hot Tub & Spa business during a Pandemic. However, the challenges did not prevent Dino from being a tremendous help to me. He took several phone calls and guided me through the replacement of the Water Diverter on my Hot Tub. Today, I am happy to say it is working awesomely. Thanks to you - Dino, I am back to full throttle on my jets. You are gentleman and a true professional.
Business response:
Thank you for your kind words Pam, I was a pleasure helping you out. Anytime you need assistance do not hesitate to call! Dino
Dino and his crew are awesome. Purchased a Dynasty Spa and he was so helpful and explained everything about the spa and what needed to get done. Also hats off to Peter and Nelson. Both of them are honest and professional and you will NEVER find a hot tub mechanic like them. Forget the other companies that service and sell. Go to Hot Shot.
Business response:
Thank you for your recommendation!
Business response:
Lisa, I really wish you would have reached out to me personally if you feel that our company has done wrong by you. I personally sat with you and Cesare and went over the details of the order… if you remember, you were short on time, but I insisted we go over the details before you signed the order… for this very reason, I circle the information as I discuss it with my customers. I feel I need to add to Dino’s response… First, let me address your current issues. You were not told that you cannot drain your tub unless the pum... read more
Very pleased with our experience Hot Shots Hot Tubs! Staff was knowledgeable, friendly, and willing to go the extra mile to make sure we purchased the perfect tub to fit our needs and understood all working parts :)
I bought my tub about 6 years ago. I bought the Hot Shots King by Dynasty Spas. It has been a great investment for me. I am in it every night, all year long. Hot Shots is ALWAYS there to answer questions, perform maintenance and they are very knowledgeable about their chemicals and products. I looked everywhere for a tub and soon realized that the salesmen in most places are looking to sell a tub and be done. This is not the case with Hot Shots. I believe it is important to support small businesses, ESPECIALLY when the same ... read more
Hot Shots Hot Tubs & Spas has a 4.3 star rating with 54 reviews.
Hot Shots Hot Tubs & Spas is closed now. It will open at 9:00 a.m.
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