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Hospitality Heating and Air Conditioning
- Heating & Air Conditioning/HVAC
- West Columbia, SC
About this business
Offering HVAC Service and Installation and Repair to the Columbia and Rock Hill areas of South Carolina.
Location details
230 Ermine Rd, West Columbia, SC, 29170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
No sense of time management or updates untill to late to be called just before 6 and say won't be out untill 9:30 at night for simple maintenance when my original appt was canceled and I had to call in to find very poor. Customer service Might have to look at differnt options
I have a service agreement with this company, which I thought would ensure timely and reliable support. Unfortunately, that has not been the case. I called on Thursday (7/24) afternoon to schedule a tech to check our AC that had completely stopped working. I spoke with Laurie, who scheduled us for any time after 12pm on Friday—totally understandable that same-day service wasn’t possible given the timing of my call. But Friday (7/25) came, and by 12:30pm, I still hadn’t heard anything. When I called to check where we were on ... read more
Would give zero stars if possible! Worst customer service. The lady who answers the phone is rude and no help. No communication! They do not call you back when they say they will and most of the time when you call no one answers the phone. Cannot get anyone to let me speak to a manager either!
Great customer service. Daniel does a fantastic job as do the other technicians. Always polite, on time communication is great.
Buyer beware. While my initial experience with Hospitality Heating and Air was positive, the recent lack of service and communication has been incredibly disappointing. In 2021, I chose Hospitality for a new HVAC unit installation based on their competitive pricing and strong warranty. For the first couple of years, their responsiveness and reliability were excellent. Unfortunately, that level of service has drastically declined. In June 2025, my upstairs unit went out, and the experience trying to get support was frustratin... read more
Frequently asked questions about Hospitality Heating and Air Conditioning
How is Hospitality Heating and Air Conditioning rated?
Hospitality Heating and Air Conditioning has a 4.5 star rating with 286 reviews.
When is Hospitality Heating and Air Conditioning open?
Hospitality Heating and Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.
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