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175 N Main St, Porterville, CA, 93257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I don’t appreciate the owner being rude , I’ll take my business to people who ack professional.
Snarky when answering the phone bad costumer service
I recently visited this business with the intention of viewing a specific ring. When I asked to see it, the employee initially refused, laughed, and then showed it to me. I asked what type of metal the ring was set in, and he told me it was sterling silver. I politely explained that I wasn't interested in sterling silver. He immediately became defensive, insisting that it wouldn't tarnish because it was coated with rhodium. When I explained that, despite the rhodium coating, sterling silver can still tarnish over time, he qu... read more
I can tell already they will respond with snarky remarks and will take no responsibility for themselves as this is their pattern. Clearly this little shop believes they are always right and the customer (if they don't agree with the service provided) is always wrong. I went to them for some custom work. They gave me a deadline, and when that deadline came and passed, I started calling regularly (every other week) to check on the progress of my order. I received excuse after excuse. The order took four months longer than orig... read more
Super friendly people,great service and i am happy with the customer service.
Horowitz Jewelry has a 3.9 star rating with 60 reviews.
Horowitz Jewelry is closed now. It will open on Tuesday at 10:00 a.m.
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