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Horowitz Jewelry
- Consumer Goods
- Porterville, CA
About this business
Location details
175 N Main St, Porterville, CA, 93257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I recently visited this business with the intention of viewing a specific ring. When I asked to see it, the employee initially refused, laughed, and then showed it to me. I asked what type of metal the ring was set in, and he told me it was sterling silver. I politely explained that I wasn't interested in sterling silver. He immediately became defensive, insisting that it wouldn't tarnish because it was coated with rhodium. When I explained that, despite the rhodium coating, sterling silver can still tarnish over time, he qu... read more
I can tell already they will respond with snarky remarks and will take no responsibility for themselves as this is their pattern. Clearly this little shop believes they are always right and the customer (if they don't agree with the service provided) is always wrong. I went to them for some custom work. They gave me a deadline, and when that deadline came and passed, I started calling regularly (every other week) to check on the progress of my order. I received excuse after excuse. The order took four months longer than orig... read more
Super friendly people,great service and i am happy with the customer service.
David helped us design and have made my wife's engagement and wedding band over 9 years ago, plan on going back and have a 10 year band added in January
If I could leave 0 stars I would. They are extremely racist to Mexicans and the quality of their customer service reflects that. They were constantly stereotyping me for being Mexican and made me feel less than as a customer. They told me they were gonna up charge me because i was Mexican and laughed at it. They think they can get away with saying these rude and disrespectful things to strangers because his “wife is Mexican”. It took 3 months for them to finish a resizing and engraving. When dropped off they would say it wou... read more
Frequently asked questions about Horowitz Jewelry
How is Horowitz Jewelry rated?
Horowitz Jewelry has a 4 star rating with 58 reviews.
When is Horowitz Jewelry open?
Horowitz Jewelry is closed now. It will open on Tuesday at 10:00 a.m.
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