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304 National Rd #100, Exton, PA, 19341, United States
Get directionsI called Horn Plumbing to inspect a leaking water heater. The technician checked the relief valve and water pressure and said it was above 125 psi, then quoted about $1,300 for repairs. Later, I had three other licensed plumbers check, and each confirmed the water pressure was actually within the normal range around 50 psi — meaning the initial diagnosis was incorrect. Moreover, I was told there would be a $95 dispatch fee, but was never informed about additional labor fees for the diagnosis. I’m not sure what the $95 covere... read more
The business is yet another who sold out, cashed in and is not the same, not by any means. Make an appointment with 3 hour window, keep your phone ready to take the call when plumber is dispatched, wait 3 hours and crickets! Call, then only to be told your job is in progress, what am I an idiot with ADT SECURITY , NO ONE was there, so do not shame yourself by arguing a stupid point when an error was clearly made, then find out you were never on the schedule at all. The unprofessional kid taking your calls needs let go. The p... read more
My experience with Horn Plumbing is that they are more expensive than other plumbers that I have used. Their rates are higher and they charge for travel. My most recent experience, which will be my last, is that it appears that they padded their time. They came out to fix a leak and my tenant assures me that they were there for 15 minutes at most. My tenant is an older woman who is very honest and reliable. It was quickly determined that a second visit was going to be needed. They charge for one way travel, but I was assured... read more
I have used Horn Plumbing for many years . Yesterday, Adam came to fix a busted outside hose bib. He completed the job in 20 minutes. I couldn't be more happier. Thanks to Adam and Bruce (coordinator).
We liked the service from Horn so much we're making them our "Go To" plumbers. When we called to schedule an appointment, Horn was able to send Mark out later that day. They gave us an estimate in advance which was very reasonable for the job. Mark arrived on time and was very courteous and professional. He explained everything he was going to do. He checked everything, was very thorough, completed the work in a timely manner and cleaned up the job site. What a great guy! We'll call you again. It was a real pleasure to work ... read more
Horn Plumbing & Heating, Inc. has a 4.3 star rating with 104 reviews.
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