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Horizons Window Fashions
- Home Services
- Waukegan, IL
About this business
Location details
1705 N Waukegan Rd, Waukegan, IL, 60085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Holy moly they are frustrating. They don't deal with end consumers so their warranty is only as good as the sales rep and when they stop selling horizon products its a nightmare to get anyone to help. Lifetime warranty means lifetime of the sales rep I guess...... oh as an aside I've been calling down the list of reps in this area and im 0/3 finding someone who can help. Guess I just keep calling ppl.......
My experience with this company has been very frustrating. Their customer service for dealers is lacking in so many ways and the quality of the shades is disappointing. I have had issues with holes in the blackout lining, missing paint on bamboo shades, and lining that comes off of the back of the shade. They do not send out anyone to do repairs or take down shades and reinstall them and it is dependent on the dealer to take care of all the problems. The final straw for me is placing an order with a very defined deadline and... read more
I love this company! They are great to deal with and offer a great selection of Natural shades that are well priced. Their cordless roman shades are fabulous. They happily fix any issues .
El trabajo es una porquería, cuando el material está mal cocido lo pintan con lápiz, o cubren los ajugueros con talcos de bebé, o cubren los ajugueros con pega pega, El trato a los empleados es completamente descriminatorio. No manden hacer sus cortinas con esta empresa no les durará nada
Frequently asked questions about Horizons Window Fashions
How is Horizons Window Fashions rated?
Horizons Window Fashions has a 3.2 star rating with 45 reviews.
When is Horizons Window Fashions open?
Horizons Window Fashions is closed now. It will open tomorrow at 8:00 a.m.
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