Horizon West Pediatrics & Family Center

Wen Jianjie 

on Google

2 months ago

I’m not sure if anyone else has had the same experience, but I wanted to share mine as a warning to other parents. I have taken my child to this clinic three separate times. Each time, we paid at the time of the visit before seeing the doctor. However, after every visit, we later received a bill stating that we still owed money and that no payment had been made. What is concerning is that the clinic had no record of our payments, even though my bank statements clearly show that the charges were processed and paid to this cli... read more

Brittney Pronesti 

on Google

7 months ago

I like the doctors I like that this urgent care can get me in relatively quickly I do NOT like the front desk customer service I do NOT like the administrative dependent. They rescheduled me 3 times because doctors were not available to give my 2 kids a physical for school. They also failed to tell me that their office is under construction and that the appointment would be out of their winter park office. There was zero communication of that. Zero. They also failed to send me immunization records 3 times. Like I said. I lik... read more

Cub Scout Pack 429 

on Google

8 months ago

This location is now closed, there’s been a sign on the door for weeks and now they finally updated the website. 

Sandy Caniff 

on Google

8 months ago

Horrible. Made an appointment months ago when I got my due date for my newborn. Confirmed my appointment when my scheduled induction was made a few short weeks ago. Had my baby yesterday, and called to see if they had earlier availability before Christmas just in case. They informed me (five days before an appointment I had that was already scheduled months in advance) that they are closing tomorrow through January 5th. I got zero notifications, no call, no email. I would have shown up with my newborn to a closed office. I c... read more