Horizon Property Management Inc

John C. 

on Citysearch

10 years ago

Worst property Management company I ever dealt with. 3 1/2 months and 5 calls ago my wife and I requested an electrician look at the intercom and still no response. Separately 2 months for a parking pass to be sent...nothing. I call again expressing frustration and I'm told "you don't sign my paycheck"...On top of it we got a separate assessment...with no explanation. Recomending the condo board let em go.....how do they stay in business.... 

Jessica S. 

on Citysearch

11 years ago

Worst property management company I have ever had experience with. Their is little to none customer service and rules are black and white. Little human emotion and caring for the people that live in the properties they manage. Condos are not supposed to be prisons with little personal expression, Horizons wipes your condo down to the bare freedoms with zero ability to see any other side of the story. They try to fine you for any little thing you may do i.e. running inside to drop your groceries off and quickly parked in anot... read more

komo m. 

on Citysearch

11 years ago

Horizon Property Management in Abington, Ma Unprofessional, arrogance, rude, laziness, irresponsible, conspiracy, disrespectful, finger pointing, poor performance, and bylaws noncompliance. Highly and strongly not recommended to anyone. This is the most "unprofessional" professional property management company that I have ever dealt with. 

dutchtulip 

on Citysearch

14 years ago

Property & financials never looked better – Principal and property manager very knowledgeable of property mgt business and condo law. Financials are in good hands. Enhanced asthetics and necessary preventative maintenance and repairs made with budget in mind. Uses quality vendors and not afraid to make sure the job is done right or else you won't get paid. Annual Meetings held yearly and other special meetings as requested. Can be tough, its a tough business, but effective and does what's best for your property and wallet. 

woodcrestlady 

on Citysearch

16 years ago

A Very Good Feeling – About 2 monthes ago I needed help with 2 Cert 6-D forms for my units. Dianne from HPM was very pleasant indeed. She was very helpful in my request and in a timely manner. The forms were sent out promply. She also went out of her way to connect me with a plumber late in the evening on a weekend. She also recomended a painter. I couldnt be happier with Horizon's caring of Condo/Home Owners owners needs. ( Thumbs Up) M.Mason 

karen911 

on Citysearch

16 years ago

Poor Customer Service – Doesn't return phone calls for unit owners, when accepting a call is rude to customers, doesn't adhere to Bylaws, doesn't hold Board accountable for their actions or to follow the Bylaws, doesn't communicate when work is being done on the property that will disrupt tenants until after the work starts, doesn't comunicate how vendors where selected and although annual condo association meetins are required under the Bylaws - hasn't had a condo meeting in 3 years and has openly rejected condo owners requ... read more

totomo 

on Citysearch

18 years ago

Poor customer interface – Agent for condominiums does not provide assistance to residents, but acts as policeman. Treats residents as children who have to ask permission to do anything to their units. Does not listen to requests for assistance, but holds tenants accountable for rules and regulations not published to residents. Intolerant of mistakes made in good faith.