This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Horizon Laboratory
- Loveland, CO
About this business
Location details
2555 E 13th St #115, Loveland, CO, 80537, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I walked in this morning and both people working were really nice. I was able to get in and out within 10 minutes. Very smooth process for not having an appointment.
Definitely not one to complain however the way I was treated yesterday was not it. Upon arriving I was not greeted, the lady working the front desk made me feel like I was a bother and had a very poor attitude. She was extremely rude, yanked the clipboard from my hand and proceeded to sigh extremely loud because I accidentally left a couple boxes unmarked. As a mama who is freshly postpartum I shouldn’t have had to deal with this and something should be done about it. Make sure your workers are friendly no matter the kind of... read more
First of all, they didn't even smile when they attended me. Their seats in the waiting room are all ripped open. I asked them if I would owe anything and they couldn't even tell me that. All she told me was to call my insurance so I did so I had to step out and wait on the line while I was checking to see if I'm covered. Horrible customer service!! There was a line of people waiting to check in and no one was in the reception area. They had bags of candy laying around on the desk area. The worst part yet was the guy who took... read more
Sat for 20 minutes waiting with four people sitting at the front desk just talking. After reading the rest of the reviews it seems like this is an extremely common occurrence.
So you would think the management would read these reviews and addresses the staff. Most of the reviews for the front desk are spot on. You are definitely not a a priority. Every time I've been here I've not be recognized right away when no one is at the front desk. Not a hello or I'll be with you in a second or give me a minute. When they are ready for you it's come up and insurance card and Id. I spent my whole career in emergency medical and I am totally disappointed in the lab and banner hospital. Hire better people or t... read more
Frequently asked questions about Horizon Laboratory
How is Horizon Laboratory rated?
Horizon Laboratory has a 2.7 star rating with 54 reviews.
When is Horizon Laboratory open?
Horizon Laboratory is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com