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Horizon Family Medical Group

4.2

About this business

Location details

88 Old Rte 9W, Vails Gate, NY, 12553, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.253 reviews
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Chris H's profile image
Chris H 
a month ago

Love Julie Ormiston, am a long-term patient. However, the office patient service is horrific. You can be on the line for 16 minutes trying to get through to someone. When you get there, you see people on their personal cell phones. Am a long-time patient, but when calling to get a sick visit on Friday morning, you get told 'we are closing at noon', and our urgent care is not open Friday's. They are open Saturdays. I got advised to go to an urgent care in the area. Forget about getting timely care from your provider even when... read more

Jason R's profile image
Jason R 
a month ago

Went to this office for a physical had the initial appointment getting family, history and reasons for making the appointment all seem to go well with the scheduling. Question and answer session with nurse practitioner was less than satisfactory. I felt as though my reasons for coming were dismissed and felt unheard. A follow up with scheduled for blood panels to which no prescription prescriptions were sent By the nurse practitioner so they were unable to take blood. Waited a week to hear from the office asking what happene... read more

Christina Bell's profile image
Christina Bell 
2 months ago

P.A Anderson is amazing. She takes her time to listen and understand what you are taking about. She is very thorough and makes sure to go over everything in detail with you. 

Ann F's profile image
Ann F 
3 months ago

This doctor’s office has some of the worst communication I’ve ever experienced. Lab results? Good luck hearing about them without chasing them down yourself. Trying to make an appointment is another nightmare. Even when you finally get someone on the phone, you’re met with endless hold times, and vague promises to “call you back” that never happen. You’d think this was the best office around as it is almost impossible to make an appointment with my primary doctor without booking months in advance. The most disturbing part? I... read more

Richard Fulton's profile image
Richard Fulton 
4 months ago

Doctor Victoria is Amazing we are making her our family PCP. She's very connected and knowledgeable in the field and I have witnessed her perform above and beyond work excellence. 

Frequently asked questions about Horizon Family Medical Group

How is Horizon Family Medical Group rated?

Horizon Family Medical Group has a 4.2 star rating with 53 reviews. 

When is Horizon Family Medical Group open?

Horizon Family Medical Group is closed now. It will open at 9:00 a.m. 

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