Hopewell Veterinary Group Inc

Anonymous 

on Wellness

11 years ago

Does this veterinarian send reminder cards for your pets annual check-up? Yes, I never forget my pet's annual check-up thanks to them Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Did this provider seem up-to-date with the current advancements in their field? Yes Was this provider's office clean? Yes everything was neat and sterile Is this business handicap-accessible? Yes, it was handicap-accessible 

Anonymous 

on Wellness

12 years ago

Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Does this provider ever overbook appointments here? Sometimes, they should allow for more time in between appointments Was this provider argumentative or easily angered? No, they were very calm and understanding Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible, but it wasn't the best Has this veterinarian ever misdiagnosed your pet? No, I have comple... read more

Anonymous 

on Wellness

12 years ago

Did you feel safe in this provider's care? Yes Was this provider's staff friendly? Yes, they went above and beyond Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her 

Anonymous 

on Wellness

12 years ago

Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Is this provider easy to reach in an emergency? Absolutely! I can always count on them Was the waiting area spacious? Yes Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Does this provider remember you by name? Sometimes, but not always 

Anonymous 

on Wellness

12 years ago

Does this provider welcome questions? Yes, they don't mind answering my questions Does this provider offer flexible appointment times? Absolutely! I never have a problem! Were the waiting room chairs comfortable at this animal hospital? Average Is this provider easy to reach in an emergency? Yes, they answered my call right away Was this veterinarian friendly? Yes 

Jack 

on Wellness

12 years ago

I brought my cat in last month sick, lethargic, not eating etc. They gave him a quick physical and took some blood. Called me the next day to say his kidneys were failing. They offered to " put him down" the next day. I took him to Pennington for a second opinion. They saw high kidney levels also. Kept him for a few days, did more tests and concluded he had been injured..not kidney failure. He is now fine. i am not writing to bad mouth Hopewell vet. They have been in business for forty years, so they must be doing something ... read more

Anonymous 

on Wellness

12 years ago

Was the waiting area spacious? Yes Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously Does this provider have helpful information available online? No, just a basic listings page Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her 

Barb White 

on Wellness

12 years ago

Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Was this veterinarian gentle when caring for your pet? Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort Did this veterinarian seem overwhelmed with too many pets? Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service Does this provider always put the customer first? Absolutely! They hav... read more

MJ 

on Wellness

12 years ago

Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would? Yes, they called right on time Would you refer this provider to a family or friend? Yes Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this veterinarian and their staff educate you on what you could do better to help keep your pets ... read more