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Hoopers Tire Outlet

4.4

About this business

If your tires are suffering from bald patches or tears, or if you're just in need of spare, then Hoopers Tire Outlet in Rochester and Syracuse has the perfect selection of new and used tires to get your car, truck, or SUV back on the road and running smoothly. Hoopers Tire Outlet is your go-to affordable and timely resource for used tires, new tires and tire installation. Hoopers proudly features the largest stock of quality used tires in the area. With an amazing selection of over 800 used tires, all of which are thoroughly... read more

Location details

503 Gordon Ave, Syracuse, NY, 13208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4455 reviews
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Anthony Ciotoli's profile image
Anthony Ciotoli 
7 years ago

Service was great,knowledgeable but not pushy. Nick saved me about $700 on a matching set of 4 Bridgestones. Great service, price, and atmosphere. I will definitely be back and refer friends and family! 

Sharlene Villnave's profile image
Sharlene Villnave 
7 years ago

We were turned away at 4:45 And were told that they were not installing tires since it was close to closing.....site states that you close at 6....doesn't state that tire installation stops at a certain time, was very disappointed with the customer service.There was not others in waiting area, no one in the parking lot, the guy told my husband that they stop installing because he wanted to close.. ,just a no ,cant install tires I'm cleaning up to go home.it was one hour and 10 minutes before closing, 2 people behind a desk, ... read more

Business response:

We apologize about not being able to service your vehicle nearing our closing time. It is impossible for us to know exactly what our wait times and customer volumes will be on a day to day basis. The ability for us to accept more jobs at the end of the day depends on how many vehicles we still have to complete and how many people are still waiting when you arrive. This changes on a day to day basis. If there were none to a few jobs waiting to be serviced when you arrived, we would have most definitely got you in that same da... read more

Donald Masterpole's profile image
Donald Masterpole 
7 years ago

I didn't believe it until I went in Friday,$190 for 4 tires,installed. My tires brand new are $190 for a single tire PLUS and installation fee! But for that price the tires must be bald/defective/mismatched etc. right? Wrong. I got 4 matching 275/60R20 Goodyear wrangler SRAs with 90% tread,installed in about 20 minutes. Service was top notch,non pushy,helpful,welcoming and funny! Will definitely send friends,family and return myself! Thank you! 

Calvin Ramos's profile image
Calvin Ramos 
7 years ago

This place saved us today and we got a NEW TIRE RIGHT AWAY .. HE EVEN STAYED OPEN LITTLE LONGER BECAUSE WE HAD TO BRING THE TIRE TO HIM.. GREAT SERVICE & FRIENDLY PEOPLE 

Natasha Kassel's profile image
Natasha Kassel 
7 years ago

Good price for tires, but customer service was pretty bad. Waited four hours for tires, and manager was not friendly whatsoever and just was not a comfortable atmosphere. I recommend just dropping your car off, but don’t think it will be done soon because customers came in the day after getting their car and their car was still sitting there not even worked on. 

Nikki Paige's profile image
Nikki Paige 
7 years ago

Highly recommend! Everyone was friendly and professional. Had me in and out within 30 mins and $95 later, two snow tires with alot of tread left. They gave me peace of mind for Christmas:) I will be returning for the other two tires very soon and will recommend them to everyone I see! 

Lonnie Johnson's profile image
Lonnie Johnson 
7 years ago

Excellent customer service. I strongly recommend. 

Business response:

LONNIE COME LATELY! Always a pleasure,glad u keep coming back! Hope to see u again after those rear bearing and upper control arms fixed! 

Lisa M. Bartorillo-Smith's profile image
Lisa M. Bartorillo-Smith 
7 years ago

Awesome people there. Unfortunately, went on a bad day today.Took much longer than expected. I originally went in there to buy 4 tires for my 2008 Ford Edge and came out of there only needing 3 since one of the tires still had good enough tread to pass inspection. I gave it 5 stars since Mick took his time after hours since I was the last one there to tell me what exactly they do to put the tires on that other tire places do not. Very thorough on placing tires back on their rims with no leaks or anything. Very pleased my new... read more

Business response:

Thank you so much Lisa,today was unusually chaotic! We appreciate your patience and business. It's always nice to know our customers know we take every measure to make sure things are done right! Enjoy,I'm sure we will see u again 😊 

William Slater's profile image
William Slater 
7 years ago

I just left this place and I gotta say it was the best experience buying tires I've ever had. Staff were all extremely friendly and helpful even though they were busy as hell. That was the first time I've bought tires,wasn't pressured or tricked into buying anything else,and got 4 95% tires installed for the price of 1 not installed! Honest,friendly and hilarious group of guys that do great work and take the time to tell you differences in brands and tread patterns. Never getting tires anywhere else again. Best tire shop in ... read more

Frequently asked questions about Hoopers Tire Outlet

How is Hoopers Tire Outlet rated?

Hoopers Tire Outlet has a 4.4 star rating with 455 reviews. 

When is Hoopers Tire Outlet open?

Hoopers Tire Outlet is closed now. It will open at 9:00 a.m. 

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