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Hook's Oxygen & Medical Equipment (Rotech Healthcare)
- Oxygen Bars
- Yorktown, IN
About this business
Location details
7701 W Kilgore Ave STE 6, Yorktown, IN 47396, Yorktown, IN, 47396, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Impossible to get in contact with anyone after hours and also impossible to access patient portal if they have the wrong phone number due to authentication code requirement. I realize they likely service a large area & have a high demand but it would be nice to have a rep touch base with you occasionally to see what needs or questions you may have.
I was impossible to talk to someone about receiving a bill and being charged for a machine that never left the box. A monitoring fee on something again, that never left the box. What are they monitoring? They even have the box back because I returned it, turns out I couldn’t use it.
I received a CPAP machine from the Yorktown location in February. They did not get a precert with my insurance like they ARE SUPPOSED TO DO before issuing equipment. I have talked to a gal named Amanda who informed me that I would owe no more than $20 after I got two different bills with 2 different amounts. Now they are trying to balance bill me and have given me 30 days to comply. RUN AS FAST AS YOU CAN AWAY FROM THIS COMPANY! Also as to their response, I have reached EVERY month since March. Nothing has been done
Frequently asked questions about Hook's Oxygen & Medical Equipment (Rotech Healthcare)
How is Hook's Oxygen & Medical Equipment (Rotech Healthcare) rated?
Hook's Oxygen & Medical Equipment (Rotech Healthcare) has a 2.6 star rating with 36 reviews.
When is Hook's Oxygen & Medical Equipment (Rotech Healthcare) open?
Hook's Oxygen & Medical Equipment (Rotech Healthcare) is closed now. It will open tomorrow at 9:00 a.m.
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