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1370 N King St suite #200, Honolulu, HI, 96817, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 4:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
A parts department is a unique business. Majority of your customers are in a "need-it-now" situation. Honolulu Ford Parts does not answer their phone and does not return messages. If you keep clicking the pound key to wait on hold, your call will disconnect after 7 minutes of wasted time. So, if you need your parts now to get your vehicle back on the road, call the national chain parts stores... you'll get it done quicker. Honolulu Ford should remove their Parts Phone number from Google to save us the aggravation. Update: I ... read more
Parts department never answers their phone
The Ford Parts in Honolulu should deter people from buying a Ford in Hawaii or bringing one to the island. The employee that provided service tried hard and was polite, but the dealership doesn't provide enough support to this department from their staff. They don't answer the phone, so repair shops don't want to seal with them. I can confirm this is true after waiting on hold and leaving a message for a callback that was never returned. There isn't an easy way to order online either. So you have to drive into town to do bus... read more
The Ford Parts in Honolulu should deter people from buying a Ford in Hawaii or bringing one to the island. The employee that provided service tried hard and was polite, but the dealership doesn't provide enough support to this department from their staff. They don't answer the phone, so repair shops don't want to seal with them. I can confirm this is true after waiting on hold and leaving a message for a callback that was never returned. There isn't an easy way to order online either. So you have to drive into town to do bus... read more
On point thank you.
Honolulu Ford Parts has a 2.7 star rating with 6 reviews.
Honolulu Ford Parts is closed now. It will open tomorrow at 8:30 a.m.
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