859 Davison Roaf, Suite 2, Lockport, NY 14094 United States
Honey Bunz Salon & Organic Day Spa specializes in all that is organic and natural. We manufacture and distribute our our line of proprietary organic products including Honey Bunz Moisturizing Scrub! We offer hair care, nail care, including gelish, massage, skin care including full body waxing with an organic honey wax that contains camomile and lavender. Honey Bunz is not only good ON you, it's good FOR you!
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2 years ago
3 years ago
How to respond to negative feedback from a customer
The End of Anonymous Google Reviews and the Rise of the Trust Economy
3 years ago
Marissa. I will apologize again for your less than stellar results. You stated that they "didn't look like the picture." You never said...." I am really unhappy!" Who am I to say if they are pretty or not? Many times my sentiments do not match the client. As long as our client is happy....we are happy. It was not until your Mom requested to speak with me AFTER you left the building and had paid that she said that you were upset. A bride should never leave a spa upset!! Your technician was already on to her next client and as you stated she had done them twice. So my questions to you are...were you unhappy with the cleanliness of Honey Bunz? Were you unhappy with the way we treated you and attempted to make you happy? Were you unhappy that we refunded your money? Or simply the fact that our technician could not provide the art expertise for your hands that you were looking for? I am also assuming your pedicure was fabulous, of course. So....for this reason...I would love for you to give Honey Bunz another try at a gelish manicure. MINUS the nail art. On me. Congratulations on your wedding !!!
3 years ago
Stacey Thank you for the 5 star recommendation! Pregnancy Pedicures are our specialty!! We LOVE to pamper!! ❤
3 years ago
Thank you Tracy Kalinski for the kind words!! ❤️ We LOVE to pamper!!
3 years ago
THANK YOU Debbie!🧖♀️💅 We love to Pamper! We are in love with our new location. 😍😍
3 years ago