Honest Air Conditioning and Plumbing's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Honest Air Conditioning and Plumbing

3.4

About this business

Location details

13492 Research Blvd suite 120 unit 247, #120247, Austin, TX, 78750, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
Sun7:30 a.m. to 6:00 p.m.
3.424 reviews
Select a rating
C B's profile image
C B 
2 weeks ago

Would not recommend to anyone. Technician took photos without my knowledge and sent them to my landlord who already nitpicks everything I do. Technician never said anything to me, the person living in the home, that he was taking photos or that a vent needed to be cleaned. Unprofessional and absolutely nothing “honest” about this. 

Regina Willson's profile image
Regina Willson 
a month ago

We spent nearly **$10,000** on a heating and AC unit from **Honest Air**, and what we’ve gotten in return is nothing short of a nightmare. For the past **3 to 4 months**, our AC keeps **failing to cool**. We’ve had **FOUR** service calls with **two different technicians**, and every time they come out, they do the **same temporary fix** — flush the attic drain — and claim it’s resolved. Within **30 days or less**, the issue returns. This issue has occurred every year since installation. My **75-year-old partner** has had to ... read more

W.L. Q's profile image
W.L. Q 
a month ago

Despite being a relatively new hire, Trent was very familiarized with all of the Honest A/C products and service options. We remain satisfied with the high caliber of technicians skill, and will be sticking with Honest for the foreseeable future. 

Tracy Krebs's profile image
Tracy Krebs 
3 months ago

Called them Thursday, made Friday appt between noon and 4. No show or call. Called them to check. Was told after 4. Now show no call. Called them to check. They said technician knocked on a door and no one answered. I said he should’ve called me then. They agreed. OK Monday appt. Saturday they called and said they don’t service units they didn’t install. Oh ok my mistake, never again. 🙄 

Alexandra Boren's profile image
Alexandra Boren 
4 months ago

We bought a brand new AC unit from this company two years ago. It went out during a storm. We called for service & they couldn’t come out for two days. The initial tech who came out, looked at it for all of a few minutes and said it was the electric panel. Their electrician came out a few hours later and said the panel was fine, it was the unit. By the end of the day we found it it was the compressor & would need to pay $2400 on a two year old unit to have it fixed. Five days later, we received a phone call saying it would b... read more

Frequently asked questions about Honest Air Conditioning and Plumbing

How is Honest Air Conditioning and Plumbing rated?

Honest Air Conditioning and Plumbing has a 3.4 star rating with 24 reviews. 

When is Honest Air Conditioning and Plumbing open?

Honest Air Conditioning and Plumbing is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com