Honest Air Conditioning and Plumbing

Tracy Krebs 

on Google

a month ago

Called them Thursday, made Friday appt between noon and 4. No show or call. Called them to check. Was told after 4. Now show no call. Called them to check. They said technician knocked on a door and no one answered. I said he should’ve called me then. They agreed. OK Monday appt. Saturday they called and said they don’t service units they didn’t install. Oh ok my mistake, never again. 🙄 

Alexandra Boren 

on Google

a month ago

We bought a brand new AC unit from this company two years ago. It went out during a storm. We called for service & they couldn’t come out for two days. The initial tech who came out, looked at it for all of a few minutes and said it was the electric panel. Their electrician came out a few hours later and said the panel was fine, it was the unit. By the end of the day we found it it was the compressor & would need to pay $2400 on a two year old unit to have it fixed. Five days later, we received a phone call saying it would b... read more

Christina Hardinger 

on Google

2 months ago

Honest Air came out in November of 2024 to service the HVAC unit they installed about 10 years ago. I asked the tech to flush the AC drain, since he was there, which he did. He also informed me that the Capacitator was running low, and told me by installing a dual saver it would protect my compressor. I falsely assumed that he also replaced my capacitor, since he could see it would be an issue. I was wrong. The technician tried to sell me multiple services, which I declined. I signed up for their bi-annual service plan, only... read more

Tim Helle 

on Google

2 months ago

Beware! not so honest. I had a air conditioner that would not start earlier this year and while he was here, I asked about having some general maintenance completed at the same time. I was told it could not be done at that time but the tech suggested that I purchase a maint. package that they would come out twice a year to do general maintenance on the units. He stated that they could do in a week or so, it turned out to be over 1-1/2 months for the 1st maintenance but I should clarify that it really isn't much maintenance b... read more

Marcia Leigh 

on Google

2 months ago

Very disappointed! I have used this company at least 5 times. The vent pipe got disconnected from the water heater. Easy repair and super simple! They even have on the estimate minor repair. Easy access in the garage and the hot water heater is only 8 years old and runs FINE! He said there was no pan but I was the one that installed it. So your telling me a tenant of mine removed it???? WHAT!?! They told me I needed a new water heater. I said I don't. They said I wasn't up to code. I said I don't need to be for 2025 I just n... read more