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Honda of Westport
- Car Dealers
- Westport, CT
About this business
Honda of Westport offers the sales and service of new and used cars, as well as parts.
Location details
1372 Post Rd E, Westport, CT, 06880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Professional staff, very responsive, customer satisfaction is their number one priority. Good selection of models, easy test drives and glad I purchased my new car from Honda of Westport.
I ordered my car last August (2023-beginning of the month). The car had a 8/21 delivery date. It kept getting pushed back. IT NEVER CAME. I found another Odyssey at another dealer. When I called to get my deposit back (They have to return it-its the law) the lady gave me attitude and said "fine". SHE NEVER RETURNED MY MONEY. So now, I am filing with my credit card company because a year plus later, I do not have my $500 back. I have called nearly 10 times and left voicemails for the "manager". He is incapable of doing his jo... read more
I have brought my car to Honda of Westport for Oil Change Services over the past few months biggest mistake of my life! After my most recent service, they ended up stripping the engine oil pan, and are claiming no-fault and expecting me to pay them to repair the damages they caused to my vehicle. They are one of the most predatory practices in the business, just absolutely disgusting. Will not be returning for any services ever! Note: I have brought my car here exclusively for this service and never had this issue until the ... read more
Business response:
***** ********** I have reviewed your complaint and have authorized the repair. Pat Laclair the service director will be reaching out to you to schedule the repair.. If you have any issues please reach out to me . Abe Gonzalez General manager Honda of Westport ************ *** *** *****************************
Go to Curtis Ryan Honda or any other Honda Dealer instead, Note i sent to Honda's NA President below explains why. In short, they do not respect you as a customer. ----------------------------- Dear Mr. M******** and Ms. B****: I am writing to inform you of two recent experiences I have had with CT Honda Dealerships. First, and sharp contrast to the second, we bought a certified used Honda Civic in May 2021 from Curtis Ryan Honda, Shelton CT. Great communication, transparent negotiation and fantastic customer service and dea... read more
I am very disappointed with the service I recieved from, Honda of Westpost. I am a single mom, who is now unemployed due to the Corona Virus. Honda of Westport sold me a car with an old battery. Now a year later they are telling me I need to buy a new battery. For about 6 months now the car kept breaking down on me. I called them and they told me it was because of the weather and I wasn't driving the car enough. Due to the Corona Virus, I couldn't deal with the car breaking down. I brought the car to them two weeks ago. They... read more
Business response:
I'm sorry to hear of your battery issue during this tough time . We do not put new battery's in used cars at the time of sale unless the battery needs to be replaced . Just like all maintenance items in a used car we only replace items that are either not safe or have failed . Please contact me at ************ * ***to discuss this issue
This is my sixth Honda and I love my crosstown but this review is not about the car, it's about the dealership. I have to say, I have never had a better experience. Everyone at Honda of Westport went out of their way to treat me like family. Not only did they give me the best price on my new car and trade in but they called,me back two weeks later with the news that they were able to negotiate a better finance rate with Honda on my behalf! I drove over 40 miles past three other dealerships, one less than a half mile from my ... read more
Frequently asked questions about Honda of Westport
How is Honda of Westport rated?
Honda of Westport has a 4.6 star rating with 1,380 reviews.
When is Honda of Westport open?
Honda of Westport is open now. It will close at 7:00 p.m.
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