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Honda Cars of Katy
- Car Dealers
- Katy, TX
About this business
We are dedicated to making the car buying process as easy as possible for our customers. With outstanding customer services, Honda Cars of Katy is your premier Honda dealer in the Alief, TX; Baker, TX; Cypress, TX; Houston, TX; Kingwood, TX; Rosenberg, TX; Tomball, TX, areas. If you need service, our certified service technicians are ready to help you take care of your car so it lasts as long as you need it to. We also have a fully stocked parts department with genuine Honda parts and accessories.
Location details
21001 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Absolutely worst car dealership you can ever come across. no customer service what so ever. rates are 10times higher than market prices and the quality of the works is the worst you can get. Totally Avoid it. This was my 4th Honda lease but first from this dealership, hard to even explain how poor the overall experience has been. I had my maintenance contract covering oil changes and regular maintenance- but they would not honor it anymore (as they changed their ownership on paper to screw the customers). Please go to any se... read more
Talk about horrible customer service!!!! So my girlfriend and I went last Saturday to purchase a vehicle, the sales person mike is a liar, he doesn’t know the answer to the questions you ask him and he doesn’t even try to get an answer. He wants to act like he is "on my team trying to beat the finance guy" yeah right! He was clearly trying to convince me to pay a ridiculous high price. But wait... It gets worst with Alex the finance guy... When we finally come to an agreement on the car price, the finance guy Alex is a compl... read more
I was given one price over the internet. When I went in to purchase a car, EVERY car had thousands of dollars added onto the price for things like "protection package". There is no option to have them removed.
Was told the car was on the lot, an hour later when i arrive they sold it the day before...the internet people are just luring people in then asking if they can sell you something else! Lying to people just to get you in the door..the salesman introduced me to the used car manager and she lied to my face..she seemed unprofessional...i then overheard her yelling and screaming at the salesman to try to sell me a different car, poor guy looked frustrated, very unprofessional.
LIARS & THIEVES!!! BEWARE OF THIS DEALERSHIP!!! They lied to us and conned us. We went in to buy a new honda Pilot ex-l. Negotiated the deal of the car with a drive out price of $34,900. Then, went into Justins office, qualified for the 1.9% ext. Great. Then Justin says, hey, why not lease. It is so much better. Talked my husband into it. BUT, did not say the lease costs $3000 more!! When we signed, my husband noticed the higher amount and asked Justin why it said $37,800. Justin looked my husband in the eye and said don't w... read more
Worst customer service ever I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained ... read more
My husband went to look at a Civic Si there, ready to purchase with a trade in... WORST EXPERIENCE EVER. I'll try to condense his experience... they took 3 days to get him a REAL quote (not "Oh yeah... should be no problem to get it at $price). In the meantime, they never called him back, even when they told him a specific time to expect the call back. William was his salesman, and while he was very nice and easy going, obviously communication is not his (or anyone else's) strong point. The only time my husband spoke to them... read more
Frequently asked questions about Honda Cars of Katy
How is Honda Cars of Katy rated?
Honda Cars of Katy has a 1.3 star rating with 8 reviews.
When is Honda Cars of Katy open?
Honda Cars of Katy is closed now. It will open at 9:00 a.m.
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