Homewood Suites by Hilton West Des Moines/SW Mall Area

Erica Bukovac 

on Google

2 weeks ago

Clean, updated rooms. No complaints. Some of the bad reviews surprise me. It’s a Hilton, people, not the Four Seasons. It’s a nice, clean, upscale hotel, not an ultra-luxury resort. I have stayed at many Homewood suites, and this one is very nice. The building is being renovated, but my room was new and in great condition. 

Chris 

on Google

3 weeks ago

This is the worst Hilton I have stayed at in 20 plus years of staying at Hiltons. The only reason I am giving it two stars is location and the front desk agent did help me quickly resolve an issue in the room. The main problem was the cleanliness of the room and staff not being friendly like I expect at a Hilton property. Our room had a used kleenex and ear Q tip under the pullout in the couch and a dried eye contact in the bathroom. We were also missing sheets for the pullout. The front desk agent was helpful and sent two h... read more

Denise Connelly 

on Google

a month ago

Really great stay and front desk super friendly, especially Breanna. She always remembered my name! Nice size rooms with kitchens. Nice gym and indoor pool. Easy parking and lots of shops/restaurants nearby. 

Donnie Bean 

on Google

2 months ago

Service was great. The gentleman & his trainee welcomed us as soon as we came in the door. The trainee made an immediate connection based on my hat . The gentleman was great at the training. The bed was pretty firm, but overall pretty comfortable. The room was very nice & clean. I would definitely stay at this location again when passing through. #BOOMER