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Homewood Suites by Hilton St Augustine San Sebastian
- Hotels
- Saint Augustine, FL
About this business
Location details
10 Prawn St, St. Augustine, FL 32084, Saint Augustine, FL, 32084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent experience from the time we walked in the door to the time we checked out. Very comfortable rooms and especially liked the wood floors. From the service desk to the bar and restaurant.the staff was very friendly and accommodating. Really enjoyed the pool and exercise areas also.
Overflow garage will ticket you 97$ based on photo tag, even with the sign states overflow parking, and paid the motel 25$…. You cannot get out of this 97$…..prrs owns this scam garage out of Colorado
HORRIBLE EXPERIENCE, STAY AWAY FROM THIS HOTEL..HERE IS THE PHONE NUMBER EVERYONE NEEDS TO CALL, 888-240-6152 PLEASE REPORT YOU HORRIBLE EXPERIENCES. HOTEL NEEDS TO BE TORN DOWN, HORRIBLE MANAGEMENT, WHEN REPORTED ISSUES TO THE FROM DESK. THE MANAGER (JON) WAS VERBALLY ABUSIVE AND CALLED POLICE, THIS PLACE IS FILTHY DIRTY AND UNSAFE.
Made reservations a week in advance, was put in a handicap room. Requested a new room and was told none available. Requested a wine glass was told none was available. Room has an unpleasant odor.
I recently stayed at Tru by Hilton for a week, and I regret to express that my experience was unsatisfactory. For four out of the seven mornings of my stay, the pancake machine was inoperable and the yogurt was sour tasting. Additionally, my room was only cleaned twice within the week I stayed, and I found it peculiar that the housemaids attended to the rooms with the doors closed. On one occasion, I requested towels and a change of bed linens from a housemaid, as my room had not been serviced adequately. Unfortunately, the ... read more
Absolutely horrible customer service, skeamy and do not recommend to anyone. See pictures for our experience.
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EXCELLENT IN ALL AREAS
Absolute worst stay we ever had anywhere. Loose wall tile laying on Bath Floor, mold in refrigerator, sofa pullout completely unusable. Pool area had gum smashed into floor and could see it had been there a while. AND TO TOP IT OFF, my wife went to take a shower and the bath fan shot sparks and started on fire. Night Manager useless, just shrugged us off when we said we were going to leave along with our daughter and grandchildren in next room. She then left for the night without even telling the desk staff what was happeni... read more
Frequently asked questions about Homewood Suites by Hilton St Augustine San Sebastian
How is Homewood Suites by Hilton St Augustine San Sebastian rated?
Homewood Suites by Hilton St Augustine San Sebastian has a 4 star rating with 713 reviews.
When is Homewood Suites by Hilton St Augustine San Sebastian open?
Homewood Suites by Hilton St Augustine San Sebastian is closed now. It will open tomorrow at 9:00 a.m.
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