Homewood Suites by Hilton Nashville-Brentwood

T McClain 

on Google

2 weeks ago

Very disappointed with this stay and concerned about sanitation, cleanliness, and basic hospitality standards. The hotel looks faded and poorly renovated. The paint job was sloppy, walls were in poor condition, paint was peeling on the doors, and there was visible corrosion throughout the property. Overall, the environment felt neglected and poorly maintained, not refreshed. That night around 9:30 p.m., I called the front desk for an extra blanket and was told there were no blankets available. I asked if there were vacant ro... read more

Andrew Deaton 

on Google

a month ago

Better than a 3 star hotel. The suite was great. 

Kadia Hufford 

on Google

2 months ago

Under no circumstances would I recommend this place. The staff is unprofessional, poorly trained, and it shows at every turn. The cleaning crew can’t communicate basic information, and the front desk is even worse. My issue was simple: my card was charged before I arrived—fine. On day three, I asked them to switch the payment to my debit card. They did. I then asked them to reverse the original charge and was told it would take 7–10 business days. At checkout, I asked for a receipt. The woman at the desk couldn’t provide one... read more

Josh Reynolds 

on Google

2 months ago

Considering it being advertised as a 3-star hotel, it’s a good, clean 3-star hotel. Nothing special in any regard in way of the bed, room, furniture, decor, breakfast, service, parking, etc. BUT… I don’t really have any complaints about any of those things either…. And isn’t that what you really want in a 3-star hotel??? Mission accomplished.